Remote Staff Platform Engineer, Cloud & Reliability

PatientPoint; United States; Remote; USD 137,000 - 211,000; Full time

Benefits offered by this job

Hybrid work options

401K plan

Wellness resources

Job summary

PatientPoint's Platform team builds and runs the cloud platform our engineers use to ship patient- and provider-facing products safely and quickly. As a Staff Platform Engineer, you’ll own technical problems that cross systems and teams, turning ambiguous goals into multi-quarter plans and leading them to done.

You’ll stay hands‑on, writing the hardest changes and the key design documents, and make the engine ers around you better.

Qualifications

• 5+ years of professional experience in software/cloud/platform engineering.
• Deep hands-on experience designing and operating production cloud infrastructure, containers and CI/CD (AWS, Kubernetes or similar), with infrastructure as code.
• Experience leading a technical initiative spanning multiple systems or teams.
• Experience designing for reliability and security, such as access models, deployment safety, observability and incident response.

Responsibilities

• Lead multi-quarter programs spanning several systems, such as how cloud accounts, CI/CD, identity and artifact management fit together and trust each other.
• Set technical direction for a large part of the platform through design documents and decision records, and build agreement across Engineering and Security.
• Define reliability for the services the platform supports: service levels, alerting, and on-call design that routes problems to people who can fix them.
• Sequence risky changes across interconnected systems so that fixing one doesn’t break another, including how reliability fixes from our SRE team reach production safely.
• Identify what the team should work on next, and make the case with cost and risk.
• Grow Senior engineers through design review and mentorship, and stay hands-on on the most critical changes.

Skills

Cloud infrastructure

Kubernetes

CI/CD

Security design

Technical leadership

Documentation writing

Education

Bachelor's in CS or related

Tools

New Relic

PagerDuty

Azure

Job description

PatientPoint's Platform team builds and runs the cloud platform our engineers use to ship patient- and provider-facing products safely and quickly. As a Staff Platform Engineer, you’ll own technical problems that cross systems and teams, turning ambiguous goals into multi-quarter plans and leading them to done.

You’ll stay hands‑on, writing the hardest changes and the key design documents, and make the engine ers around you better.