Remote SRE - Observability & Incident Response

NOVACARD

United States

Remote

USD 140,000 - 180,000

Full time

14 days+

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Job summary

NOVACARD is seeking a Site Reliability Engineer (SRE) to ensure the stability, performance, and reliability of its critical production systems. You will work at the intersection of development and operations, building automation, improving observability, and preventing incidents before they occur.

Key responsibilities include managing SLIs/SLOs, leading blameless post-mortems, and collaborating with engineering teams to enhance scalability.

Qualifications

Fluent Russian and English B1+ proficiency for technical documentation.
3+ years of experience as an SRE, DevOps, or Infrastructure Engineer.
Strong understanding of observability principles (metrics, logs, traces).
Hands-on experience with Grafana and Zabbix (administration, configuration, alert optimization).
Experience with AWS and CI/CD tools.
Practical knowledge of SLI/SLO/Error Budget frameworks.
Experience leading incidents and post-mortems.
Scripting for automation (Python, Bash, or Go).
Distributed systems and networking fundamentals knowledge.

Responsibilities

Ensure stability, performance, and fault tolerance of production systems.
Develop and maintain infrastructure automation and observability tools.
Monitor system health, respond to incidents, and perform RCA.
Collaborate with development teams to improve scalability and reliability.
Define and manage SLIs, SLOs, and Error Budgets.
Lead incident response: organize recovery, document RCA, and run blameless post-mortems.
Configure and administer Grafana and Zabbix, design dashboards, and fine-tune alerting.
Integrate and monitor external vendor systems with support as needed.