Remote SRE II — Cloud Reliability & Automation

Nationsbenefits; Plantation (FL); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Competitive compensation

Remote work

Job summary

NationsBenefits is seeking a Site Reliability Engineer II (SRE) to join our growing SRE team. In this role, you will help ensure the availability, reliability, and performance of our production platforms by monitoring systems, responding to incidents, troubleshooting infrastructure issues, and driving automation initiatives.

You will collaborate with Development, DevSecOps, and Engineering teams to maintain cloud-native applications while supporting healthcare and fintech services.

Qualifications

• 3–5 years of experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, or Production Support.
• Hands-on experience with production incident response, troubleshooting, and escalation.
• Experience with Datadog or similar monitoring and observability platforms.
• Strong experience with Kubernetes, including monitoring, troubleshooting, and workload management.
• Experience with Docker or other container technologies.
• Working knowledge of SQL, MySQL, or NoSQL databases.
• Ability to work effectively in high-volume, mission-critical production environments.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.
• Willingness to work weekday shifts as part of a global Follow-the-Sun support model.

Responsibilities

• Serve as first responder for production incidents, triage and resolve.
• Monitor application health, infrastructure performance, and system availability; optimize dashboards.
• Troubleshoot Kubernetes pods and deployments; support containerized applications in Kubernetes and Docker.
• Participate in Follow-the-Sun production support and on-call rotation.
• Develop automation scripts and operational tools (Python, PowerShell, Bash, C#, Java).
• Collaborate with Software Engineers, DevSecOps, Infrastructure and Platform teams.
• Maintain incident documentation and post-incident reviews; ensure HIPAA/PCI SOC 2 ISO 27001 HITRUST alignment.

Skills

SRE Experience

Incident Response

Kubernetes

Docker

Datadog

CI/CD

Cloud Knowledge

Tools

Kubernetes

Docker

CI/CD Tools

Job description

NationsBenefits is seeking a Site Reliability Engineer II (SRE) to join our growing SRE team. In this role, you will help ensure the availability, reliability, and performance of our production platforms by monitoring systems, responding to incidents, troubleshooting infrastructure issues, and driving automation initiatives.

You will collaborate with Development, DevSecOps, and Engineering teams to maintain cloud-native applications while supporting healthcare and fintech services.