Remote Sr, Account Manager

Lensa; Saint Paul (MN); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading mortgage services company as a Wholesale Account Manager. You'll provide processing and sales support for loan applications, ensuring compliance and excellent customer service. This remote role offers comprehensive benefits and opportunities for career advancement.

Benefits

Comprehensive healthcare plans

401(k) match

Employee referral bonuses

Educational reimbursement

Customized training programs

Qualifications

• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations and FHA & VA background.

Responsibilities

• Main contact for communication between Brokers and various departments.
• Ensure compliance deadlines are met regarding pre-disclosures and approvals.
• Monitor incoming documents from Brokers and verify data.

Skills

Communication

Organizational Skills

Customer Service

Microsoft Office

Education

Bachelor's Degree Equivalent

Job description

Be among the first 25 applicants! Be part of Lensa, the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work remotely!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Provide excellent customer service.
3. Pull or verify credit reports, flood certificates, and review appraisals as needed.
4. Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitor incoming documents from Brokers, verifying the data collected and submitted.
6. Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
7. Proactively monitor pipeline to ensure timely funding of loans.
8. Meet with Account Executives regarding their pipelines and provide daily updates.
9. Communicate with Brokers at least every other day and update all necessary parties.
10. Enter required data into the computer system and maintain data accuracy.
11. Inform Brokers and Account Executives about discrepancies in title, appraisals, credit, employment, income, and other related items.
12. Order Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

1. Maintain highly confidential information concerning loan applicants.
2. FHA & VA background.
3. Full knowledge of RESPA regulations as they pertain to the GFE.
4. High organizational skills and ability to handle multiple files simultaneously.
5. Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
6. Coordination of various duties; experience with office machines; ability to sit for extended periods; normal hearing and vision.
7. Effective verbal and written communication skills.
8. Excellent computer skills and working knowledge of Microsoft Office.
9. Educational background and experience equivalent to a Bachelor’s degree.
10. Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
11. Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending, part of The Carrington Companies, provides access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. For more information, visit: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to discounts on fitness, restaurants, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational reimbursement.
• Support from the Carrington Charitable Foundation, contributing to community causes. More at: carringtoncf.org.

Carrington is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, protected veteran status, disability, or other protected categories. Reasonable accommodations are provided for applicants with disabilities unless undue hardship occurs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting