Transportation - Sr Account Manager - Sell ACV Transport to Dealers and Commercial Accounts

ACV Auctions; Vermont; Remote; USD 55,000 - 65,000; Full time

Job summary

ACV Auctions is seeking a Sr. Account Manager for Transportation to enhance customer experiences and grow the client base. This remote role requires strong communication and problem-solving skills, with a focus on retaining and winning new transport orders. Join a dynamic team committed to innovation and customer success.

Benefits

Multiple medical plans

Company-sponsored Short-Term Disability

Generous paid time off options

Employee Stock Purchase Program

Retirement planning through 401(k)

Qualifications

• 3+ years in B2B/SMB sales or account management.
• Fluent in English (reading, writing, speaking).

Responsibilities

• Support efforts to simplify and enhance the customer experience.
• Develop strategies to retain and grow the client base for ACV Transportation.
• Act as main contact for key clients to drive deal enablement.

Skills

Communication

Problem-solving

Collaboration

Self-motivation

Education

High School Diploma

Bachelor’s

Tools

CRM software

Salesforce

MS Office

Google

Job description

Transportation - Sr Account Manager - Sell ACV Transport to Dealers and Commercial Accounts

Join to apply for the Transportation - Sr Account Manager - Sell ACV Transport to Dealers and Commercial Accounts role at ACV Auctions

Transportation - Sr Account Manager - Sell ACV Transport to Dealers and Commercial Accounts

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Join to apply for the Transportation - Sr Account Manager - Sell ACV Transport to Dealers and Commercial Accounts role at ACV Auctions

Direct message the job poster from ACV Auctions

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

Who we are looking for:

The Sr. Account Manager, Transportation has a high level understanding of ACV customers to deliver value added Transportation services based on their needs and expectations. This role will collaborate and partner with all ACV Sales Teams as well as Transport Operations and Business Operations. The primary responsibility will be to retain and win new transport orders from existing ACV customers and external customers. The role will coordinate with the existing account coverage to build relationships, pitch transport, and close deals.

Remote / Travel

This role is remote but candidates that can be in the Buffalo, NY office at least 2 days a week are preferred. Occasional corporate travel to customers may be required up to 20%. For candidates not in Buffalo, additional travel will be required to the Buffalo, NY office.

What you will do:

• Support efforts to simplify and enhance the customer experience.
• Develop strategies to retain and grow the client base for ACV Transportation, including winning back customers and adding new customers.
• Develop strategies to increase customer volume to ACV Transport services outside of ACV Auctions.
• Identify client needs and partner with ACV stakeholders to deliver results exceeding expectations.
• Become a Subject Matter Expert for programs with major dealer groups.
• Establish relationships with internal teams to navigate customer needs.
• Use marketing tools and data reports to track success.
• Act as main contact for key clients to drive deal enablement and ensure satisfaction.
• Maintain relationships with key customers and communicate via various channels.
• Execute sales campaigns and initiatives.
• Coordinate internally to secure customer meetings, craft pitches, and close deals.
• Leverage follow-ups and cross-functional resources to drive wins.
• Meet or exceed sales goals and KPIs.
• Document activities and strategies.
• Perform additional duties as assigned.

What you will need:

• Fluent in English (reading, writing, speaking).
• High School Diploma required; Bachelor’s preferred.
• 3+ years in B2B/SMB sales or account management.
• Strong communication skills across functions.
• Problem-solving skills, business acumen, collaboration, self-motivation.
• Reliable self-starter capable of thriving independently.
• Experience with CRM software (preferably Salesforce).
• Experience in automotive or transportation industry a plus.
• Ability to analyze trends and variances for business metrics.
• Knowledge of ACV products/services a plus.
• Proficiency with MS Office, Google, Salesforce, etc.
• Team-oriented and adaptable to change.

Compensation: $55,000 - $65,000 annually, with potential incentives. Final offer based on experience, skills, location, and other factors.

Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

We are committed to an inclusive culture and equal opportunity employment. Reasonable accommodations available upon request.

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