Account Manager - Commercial Insurance (Remote)

Superior Insurance Partners; Philadelphia (Philadelphia County); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the insurance industry is looking for a Remote Commercial Lines Account Manager. You will manage client relationships, handle quotes and endorsements, and ensure customer satisfaction. This role requires strong communication skills and a results-oriented mindset. Join a dynamic team and contribute to our growth while working from the comfort of your home.

Qualifications

• At least 2 years of client service experience in Commercial Lines insurance.
• Property and Casualty Insurance License required.

Responsibilities

• Manage a high volume of incoming calls effectively.
• Identify and assess client needs to ensure satisfaction.
• Handle quoting, endorsements, and contribute to the renewal process.

Skills

Communication

Relationship Building

Adaptability

Education

Property and Casualty Insurance License

Tools

Applied EPIC

AMS360

Microsoft Office

Job description

Account Manager - Commercial Insurance (Remote)

We are seeking a Remote Commercial Lines Account Manager to join our growing team at Superior Insurance Partners. The ideal candidate is enthusiastic about building client relationships, collaborates effectively with the sales team to achieve goals, seeks continuous improvement, and demonstrates the value our company provides.

How will you affect the business?

• Manage a high volume of incoming calls effectively.
• Identify and assess client needs to ensure satisfaction.
• Handle quoting, endorsements, certificates, and contribute to the renewal process.
• Build sustainable relationships of trust through open communication.
• Provide accurate and complete information using appropriate methods/tools.
• Handle complaints and provide timely solutions, following up to ensure resolution.
• Maintain records of customer interactions, process accounts, and file documents.

What skills will make me successful in this role?

• Results-oriented with a strong desire to succeed.
• Ability to develop professional relationships internally and externally.
• Effective communication skills.
• Resilient and adaptable mindset to shifting priorities.
• Eagerness to collaborate across teams.

Requirements:

• At least 2 years of client service experience in Commercial Lines insurance.
• Property and Casualty Insurance License.
• Experience with Applied EPIC or AMS360 is a plus.
• Proficiency in Microsoft Office.

Additional Information

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Business Development and Customer Service

Industry: Insurance