Remote Sr, Account Manager

Lensa; City of Albany (NY); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in the mortgage sector is seeking a Wholesale Account Manager to provide processing and sales support for loan applications. The role involves communication with brokers, ensuring compliance, and excellent customer service. Ideal candidates will have significant experience in mortgage loan processing and strong organizational skills. This full-time position offers a competitive salary range and comprehensive benefits.

Benefits

Comprehensive healthcare plans

401(k) match of 50% of the first 4% of pay contributed

Customized training programs for career advancement

Employee referral bonuses

Educational Reimbursement

Qualifications

• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations.
• Thorough knowledge of wholesale loan production.

Responsibilities

• Main contact between the Broker and various departments throughout the loan process.
• Ensure compliance deadlines are met.
• Monitor incoming documents from Brokers.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Computer skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

1 day ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work Remote!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Responsible for providing excellent customer service.
3. Pulls or verifies credit reports, flood certifications, and reviews appraisals as needed.
4. Ensures compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitors incoming documents from Brokers, verifying the data collected and submitted.
6. Obtains necessary stipulations from brokers and clears any stipulations prior to funding as required by underwriting.
7. Proactively monitors pipeline to ensure timely funding of loans.
8. Meets with Account Executives regarding their pipelines and updates them daily.
9. Communicates with the Broker at least every other day and updates all necessary parties.
10. Enters required data into the computer system and maintains data accuracy.
11. Informs the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, and other related items.
12. Orders Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintains highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations related to the GFE.
• High organizational skills and ability to work on several files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties; ability to operate office machines; sitting for extended periods; normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills and working knowledge of Microsoft Office.
• Education and experience equivalent to a Bachelor’s degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending, part of The Carrington Companies, provides access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. More info at: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans and a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to discounts through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational Reimbursement.
• Community contributions through the Carrington Charitable Foundation. More at: carringtoncf.org.

Equal opportunity employer. We consider applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, protected veterans status, disability, or other protected categories. Reasonable accommodations are provided as needed.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting