Remote Sr, Account Manager

Lensa; Providence (RI); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading career site is seeking a Wholesale Account Manager to provide processing and sales support for loan applications. This role involves managing communications between brokers and various departments, ensuring compliance, and delivering excellent customer service. The position offers a competitive salary and comprehensive benefits, including healthcare and 401(k) matching.

Benefits

Comprehensive healthcare plans

401(k) matching

Employee referral bonuses

Educational Reimbursement

Access to discounts on fitness and dining

Qualifications

• 5+ years experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations.
• FHA & VA background.

Responsibilities

• Main contact for communication between Brokers and company departments.
• Ensure compliance deadlines are met.
• Monitor incoming documents and verify data.

Skills

Organizational skills

Effective communication

Customer service

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

2 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work Remote!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000.00 to $70,000.00.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Responsible for excellent customer service.
3. Pulls or verifies credit reports, flood certificates, and reviews appraisals as needed.
4. Ensures compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitors incoming documents from Brokers, verifying data collected and submitted.
6. Obtains necessary stipulations from brokers and clears any prior to funding as required by underwriting.
7. Proactively monitors pipeline to ensure timely funding of loans.
8. Meets with Account Executives regarding their pipelines and provides daily updates.
9. Communicates with the Broker at least every other day and updates all necessary parties.
10. Enters required data into the computer system, maintaining data accuracy.
11. Informs the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, and other related items in the loan file.
12. Orders Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations related to the GFE.
• High level of organizational skills and ability to handle multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties, including use of office machines; sitting for extended periods; normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills, with working knowledge of Microsoft Office.
• Education and experience equivalent to a Bachelor’s degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers, and financial institutions with access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our talented team as we transform residential real estate. Visit: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 50% match on the first 4% of your 401(k) contributions.
• Access to discounts on fitness, dining, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses to help us grow.
• Educational Reimbursement.
• Support from Carrington Charitable Foundation, which contributes to community causes. For more, visit: carringtoncf.org.

Carrington is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations are provided unless undue hardship occurs.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting