Remote Sr, Account Manager

Lensa; Richmond (VA); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading career site is seeking a Wholesale Account Manager for a remote position with Carrington Mortgage Services. The role involves providing processing and sales support for loan applications, ensuring compliance, and maintaining communication with Brokers. Candidates should have significant experience in mortgage loan processing and excellent organizational skills.

Benefits

Comprehensive healthcare plans

401(k) match

Employee referral bonuses

Educational Reimbursement

Customized training programs

Qualifications

• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations.
• Effective verbal and written communication skills.

Responsibilities

• Main contact between Broker and various departments during loan processing.
• Ensure compliance deadlines are met.
• Monitor incoming documents and verify data accuracy.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work Remote!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000.00 to $70,000.00.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Provide excellent customer service.
3. Pull or verify credit reports, flood certifications, and review appraisals as needed.
4. Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitor incoming documents from Brokers, verifying the data collected and submitted.
6. Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
7. Proactively monitor pipeline to ensure timely funding of loans.
8. Meet with Account Executives regarding their pipelines and update them daily.
9. Communicate with the Broker at least every other day and update all necessary parties.
10. Enter required data into the computer system and maintain data accuracy.
11. Inform the Broker and Account Executive about any discrepancies in title, appraisals, credit, employment, income, and other related items in the loan file.
12. Order Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations as they pertain to the GFE.
• High level of organizational skills and ability to work on several files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties, proficiency with office machines such as computers, copiers, fax machines. Ability to sit for extended periods. Normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills and working knowledge of Microsoft Office.
• Education and experience equivalent to a Bachelor's degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers, and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. Join our growing team of talented professionals as we transform residential real estate. More at: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to discounts at fitness centers, restaurants, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses to support company growth.
• Educational Reimbursement.
• Involvement in community through the Carrington Charitable Foundation. Details at: carringtoncf.org.

Carrington is an equal opportunity employer. Applicants are considered without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, protected veterans status, disability, or other protected categories. Reasonable accommodations are provided as needed.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting