Remote Specialty Scheduling Coordinator

Fairview Health Services; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision plans

Life insurance

Disability insurance

PTO & Sick time

Tuition reimbursement

Retirement benefits

Early access to earned wages

Job summary

Fairview Health Services in Minnesota seeks a Scheduling Coordinator to assist specialty patients, families, and health care providers with appointment coordination, including initial evaluations, consults, and follow-ups. Responsibilities include processing referrals, coordinating with the care team, and ensuring timely, seamless scheduling in Epic.

The role is remote for Minnesota residents, with standard hours of 40 hours per week, Monday to Friday, 8:00 AM to 4:30 PM.

Qualifications

• 1 year experience in patient scheduling and registration in a healthcare setting.
• 2 years of customer service experience.

Responsibilities

• Coordination of care/information with care team and/or patient
• Completes intake with as much data/facts/information as possible to assure appropriate registration and scheduling; obtain insurance coverage to contribute to the process or enablement of collecting expected payment.
• Collaborates with multiple supervisors, managers, operations directors, and service line leaders to maintain knowledge of, and comply with, all relevant laws, regulations, policies, procedures, and standards.
• Works closely and effectively with clinic team and various departments to ensure patients are scheduled appropriately, in the correct timeframe, and have a seamless experience.
• Contacts providers and care team regarding urgent issues that need to be addressed in a timely matter.
• Creates and maintains documentation
• Documents scheduling and/or referral process in Epic for Care Team and providers to view.

Skills

Scheduling

Customer service

Job description

Fairview Health Services in Minnesota seeks a Scheduling Coordinator to assist specialty patients, families, and health care providers with appointment coordination, including initial evaluations, consults, and follow-ups. Responsibilities include processing referrals, coordinating with the care team, and ensuring timely, seamless scheduling in Epic.

The role is remote for Minnesota residents, with standard hours of 40 hours per week, Monday to Friday, 8:00 AM to 4:30 PM.