Remote Specialty Implementation Manager

UnitedHealth Group; Dallas (TX); On-site; Confidential; Full time

Job summary

UnitedHealth Group is seeking a remotely based role within the U.S. to manage specialty implementations for Optum Rx clients and coordinate cross-functional delivery of services.

The position emphasizes client relationship management and ongoing service excellence across accounts. The role requires 1+ years in healthcare management or PBM, strong Excel/PowerPoint skills, and the ability to work full-time during standard business hours with occasional overtime.

Qualifications

• High School Diploma / GED is required.
• Must be 18 years of age or older.
• 1+ years of Pharmacy Benefit Management or Healthcare Management experience.
• 1+ years in a client management or client implementation role.
• Advanced beginner knowledge of Excel and PowerPoint.
• Ability to work full-time Monday - Friday with standard business hours 8am-5pm local time; occasional overtime.

Responsibilities

• Manages Specialty implementation for the least complex Optum Rx clients.
• Acts as outward-facing resource for multiple assigned accounts with minimal direct client contact.
• Builds relationships with clients or internal client representatives.
• Represents client internally and coordinates with other functions to implement client systems and services.
• May travel to client site or service centers (less than 10%).
• Analyzes reports to determine client trends and program needs.
• Works with other departments to develop operational solutions and recommendations.
• May monitor new patient transition to Optum Specialty Pharmacy during first 30 days after Go Live.
• Transitions client to account management for ongoing service after implementation.
• Participates in Implementation Improvement teams and may drive project execution.

Skills

Multitasking

Cross-functional collaboration

Problem solving

Education

High School Diploma / GED

Tools

Excel

PowerPoint

Job description

UnitedHealth Group is seeking a remotely based role within the U.S. to manage specialty implementations for Optum Rx clients and coordinate cross-functional delivery of services.

The position emphasizes client relationship management and ongoing service excellence across accounts. The role requires 1+ years in healthcare management or PBM, strong Excel/PowerPoint skills, and the ability to work full-time during standard business hours with occasional overtime.