Remote Strategic Specialty Pharmacy Operations Manager

ISHE; Durham, Northern (NC, KY); Hybrid; USD 113,000 - 193,000; Full time

Job summary

UnitedHealth Group in the United States seeks a Strategic Specialty Operations Manager to lead daily management of the Specialty program, manage client relationships, and coordinate with cross-functional teams to deliver clinical strategies and quality initiatives.

This role offers remote work nationwide with up to 10% travel. You will drive performance reviews, KPI tracking, and education for clients, pharmacists, and physicians per contracts.

Qualifications

• Pharmacist degree and active US license required.
• Experience with specialty pharmacy and total cost of care.
• Ability to present to diverse audiences and travel up to 10%.

Responsibilities

• Support routine reporting to client management on milestones and issues.
• Maintain understanding of client contracts and ensure deliverables.
• Drive strategic goals with Client Management Leadership Team.
• Collaborate with clients on specialty program goals including patient care and drug-list consultations.
• Provide clinically sound, fiscally responsible recommendations to clients.
• Create action plans addressing client satisfaction concerns.
• Lead quarterly performance reviews with clients.

Skills

Specialty pharmacy

Total cost of care

Account management

Presentations

Cross-time-zone collaboration

Travel up to 10%

Data analytics

PBM industry knowledge

Education

Bachelor of Science in Pharmacy

PharmD

Active, unrestricted US pharmacist license

Tools

Microsoft Office

Outlook

Job description

UnitedHealth Group in the United States seeks a Strategic Specialty Operations Manager to lead daily management of the Specialty program, manage client relationships, and coordinate with cross-functional teams to deliver clinical strategies and quality initiatives.

This role offers remote work nationwide with up to 10% travel. You will drive performance reviews, KPI tracking, and education for clients, pharmacists, and physicians per contracts.