REMOTE Specialist | Customer Service & Sales | Work From Home
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An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Training and state licensing guidance are provided, with a career path from benefits specialist to leadership roles. Compensation is commission-based with weekly pay and bonuses; prior insurance experience is not required.
Qualifications
- 18+ years of age and legally eligible to work in the United States.
- Be physically located within the United States and have reliable internet and equipment.
- Must obtain state Life & Health Insurance License before licensed activities.
Responsibilities
- Meet with clients via Zoom and phone appointments to discuss benefits.
- Explain life, accident, and supplemental health options and enrollment steps.
- Provide ongoing client service, policy reviews, and maintenance.
- Guide eligible clients through applications and licensing requirements.
Skills
Education
Tools
Job description
Remote Specialist | Customer Service & Sales | Work From Home
AO Globe Life - 100% Remote - U.S. Applicants | Flexible Schedule -
Weekly Performance-Based Pay - Training Provided
Looking for a 100% remote career where you can help people, develop valuable professional skills, and create opportunities for long-term income and advancement?
AO Globe Life is seeking motivated, people-focused professionals to join our virtual team as Remote Benefits Specialists.
In this role, you’ll connect with individuals and families who have requested information about available benefits, meet with clients virtually, answer questions, explain coverage options, assist with enrollment, and provide ongoing customer service.
Whether you’re beginning a new career, changing industries, or bringing experience from customer service, healthcare, retail, hospitality, banking, education, administration, or sales, we provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started.
100% Remote / Work From Home
Entry-Level & Experienced Applicants Welcome
Qualified Client Opportunities Provided
No Traditional Cold Calling
Weekly Commission-Based Pay + Bonuses
Flexible Scheduling
Training & One-on-One Mentorship
Renewal & Residual Income Opportunities
Leadership & Management Career Path
AO operates within the American Income Division of Globe Life and has a long history of serving working families, including members of labor unions, credit unions, associations, veterans, and their families.
Our representatives help clients understand available life, accident, and supplemental health insurance benefits while providing professional service before, during, and after enrollment.
Our mission is simple:
- Meet with clients through scheduled Zoom and phone appointments
- Connect with qualified individuals who have requested benefit information
- Ask questions to understand each client’s needs and priorities
- Build professional, long-term client relationships
- Provide a positive and personalized virtual experience
- Explain available life, accident, and supplemental health insurance options
- Answer questions regarding benefits, policies, and coverage
- Help clients understand available solutions based on their individual needs
- Guide eligible clients through applications and enrollment
- Complete required documentation accurately and professionally
- Conduct policy reviews
- Assist with beneficiary updates and policy-service needs
- Answer coverage and policy questions
- Provide ongoing follow-up and client support
- Assist clients with appropriate claims-related guidance and service
- Maintain accurate digital records
- Follow company procedures and applicable state insurance requirements
Spend more time helping families and less time searching for prospects.
Representatives connect with individuals who have requested information regarding available benefits.
This allows you to focus on:
Understanding Needs → Educating Clients → Recommending Solutions → Enrollment → Long-Term Service
No traditional cold calling and no requirement to purchase leads.
This is a commission-based independent contractor opportunity , not a guaranteed hourly or salaried customer-service position.
Income opportunities may include:
- Weekly commission payments
- Performance-based bonuses
- Uncapped personal production potential
- Renewal income
- Long-term residual income opportunities
- Leadership compensation as you advance
- Additional performance incentives
Individual earnings vary based on activity, production, performance, and results.
Build your career from home while staying connected to clients, mentors, and your team through modern virtual technology.
Your work environment may include:
- Zoom client consultations
- Phone appointments
- Digital enrollment systems
- Online training
- Virtual coaching
- Team meetings
- One-on-one mentorship
No daily commute.
This opportunity provides flexibility to organize your schedule around your personal and professional responsibilities.
Because compensation is performance-based, successful representatives are typically consistent, disciplined, organized, self-motivated, and accountable with their time.
Previous insurance experience is not required.
Training and professional development may include:
- Structured virtual onboarding
- State insurance licensing guidance
- Product and benefits education
- Customer-service training
- Client relationship development
- Consultative sales training
- Virtual appointment preparation
- Enrollment systems and procedures
- Weekly coaching
- One-on-one mentorship
- Leadership development
- Ongoing professional education
Because this position involves insurance products, representatives must hold or obtain the appropriate state Life & Health Insurance License before conducting licensed activities.
Licensing guidance and support are provided.
Your first position doesn’t have to be your final position.
Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may pursue opportunities in:
Benefits Specialist → Trainer/Mentor → Team Leadership → Management → Advanced Leadership
Advancement is based on performance, professional development, and demonstrated leadership ability— not simply tenure.
Eligible and qualifying representatives may have access to:
- Medical insurance reimbursement opportunities
- Company-supported life insurance
- Accidental Death Benefit coverage
- Renewal and residual income opportunities
- Professional coaching and mentorship
- Leadership development programs
- Career advancement opportunities
- OPEIU Local 277 representation where applicable
- Virtual business technology and resources
Eligibility and qualification requirements may apply.
Qualifying representatives may also have opportunities to earn:
- Company-sponsored incentive travel
- Leadership conferences and conventions
- Performance bonuses
- Recognition awards
- Professional development events
- Team achievement incentives
You may be a strong fit if you’re:
- Friendly and comfortable communicating with people
- Customer-focused and service-oriented
- An effective listener and problem solver
- Self-motivated and accountable
- Dependable and professional
- Organized with strong time-management skills
- Comfortable working independently from home
- Comfortable using Zoom and web-based applications
- Goal-oriented and motivated by performance
- Coachable and receptive to feedback
- Interested in developing professionally and financially
- Committed to providing ethical, client-focused service
Previous experience in these areas may be helpful:
Customer Service | Client Services | Member Services | Call Centers | Retail | Hospitality | Healthcare | Banking | Financial Services | Education | Administrative Support | Military Service | Account Management | Sales
No previous insurance experience is required.
We value communication skills, professionalism, work ethic, coachability, and willingness to learn.
Applicants must:
- Be at least 18 years of age
- Be physically located within the United States
- Be legally authorized to work in the United States
- Have access to a reliable computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be comfortable conducting virtual meetings through Zoom and phone
- Be willing to complete required training
- Be willing and able to obtain the appropriate state Life & Health Insurance License
Qualified applicants will first receive a brief career overview explaining the position, compensation structure, licensing requirements, training program, client process, and advancement opportunities.
Candidates interested in continuing will then have the opportunity to schedule a live virtual interview through Zoom with our hiring team.
If you’re looking for a remote customer service and sales career where you can help working families, receive comprehensive training, enjoy greater schedule flexibility, and create opportunities for long-term income and career growth, we’d like to hear from you.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
- Be at least 18 years of age and legally eligible to work in the United States
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates
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