Remote Speaker Operations Lead — Global Festival Events

Money20/20; New York (NY); On-site; USD 73,000 - 83,000; Full time

Job summary

Informa Festivals is seeking a Senior Content Operations Executive to support the delivery of a global fintech events portfolio, including Money20/20 USA. The role is based at 605 Third Avenue and involves on-site delivery, speaker management, and collaboration with marketing and product teams.

You will coordinate speaker gifts, gather feedback, and manage speaker areas during shows, with travel within the US and potential expansion to the Netherlands and Asia.

Qualifications

• 1-2 years minimum experience.
• Spanish speaking is Essential.
• Demonstrated success in a role that requires strong planning, prioritization and implementation skills with focus on detail.
• Ability to work in a high-performing, fast paced environment.
• Works well within a team.
• Self-motivated, accountable and sets own goals.
• Good communication skills and great customer service.
• Patient, calm and composed under pressure.
• As this role supports across shows across the different time zones, alternative work hours will be required.
• On-site delivery, available to travel within the US, with potential expansion to the Netherlands and Asia.

Responsibilities

• Execute comprehensive speaker onboarding for Money20/20 USA show and bespoke events, covering speaker hub updates, registration, profiles, VIP arrangements, and session coordination
• Partner with the marketing and product teams to ensure all marketing collateral featuring speakers and content is correct, including website, email campaigns, social media, and app
• Manage and maintain the speakers inbox throughout the show cycle’s and support global shows
• Own the production and delivery of speaker gifts and exclusive experiences
• Oversee and lead on post-show deliverables, including gathering speaker feedback, testimonials, and distributing event photos and follow-up materials
• Direct speakers lounge, and exclusive speaker-only areas onsite at Money20/20 shows and special events
• Coordinate the purchasing and shipment of speaker/content enhancements
• Maintenance of speaker tracking documents; regional and global

Skills

Spanish speaking

Planning & prioritization

Attention to detail

Team player

Customer service

Communication skills

Travel readiness

Job description

Informa Festivals is seeking a Senior Content Operations Executive to support the delivery of a global fintech events portfolio, including Money20/20 USA. The role is based at 605 Third Avenue and involves on-site delivery, speaker management, and collaboration with marketing and product teams.

You will coordinate speaker gifts, gather feedback, and manage speaker areas during shows, with travel within the US and potential expansion to the Netherlands and Asia.