Senior Content Operations Executive

Informa Group; New York (NY); Presencial; USD 73 000 - 83 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Great community

Volunteer days

Career development programs

Paid time off up to 25 days + holidays

401k match and health benefits

Wellbeing support

Resumo da oferta

Informa Festivals in New York seeks a Senior Content Operations Executive to support a global fintech events portfolio, including Money20/20 USA. You will lead speaker onboarding, coordinate marketing collateral, and manage speaker communications for on-site delivery.

On-site responsibilities include exclusive speaker experiences, post-show deliverables, and coordinating speaker logistics across time zones. Travel within the US is required, with potential expansion internationally.

Qualificações

• 1-2 years minimum experience.
• Spanish speaking is a Must.
• Demonstrated success in planning, prioritization and implementation with attention to detail.
• Ability to work in a high-performing, fast-paced environment.
• Works well within a team.
• Self-motivated, accountable, and goal-driven.
• Good communication and customer service.
• Calm under pressure.
• Willingness to travel across the US and potentially to NL/Asia.

Responsabilidades

• Execute comprehensive speaker onboarding for Money20/20 USA and bespoke events; manage speaker hub, registrations, VIPs, and session coordination.
• Coordinate with marketing and product teams to ensure speakers/content are correctly featured across channels (website, emails, social, app).
• Manage and maintain the speakers inbox throughout the show cycle and global shows.
• Lead production and delivery of speaker gifts and exclusive experiences.
• Oversee post-show deliverables: gather feedback, testimonials, and distribute event photos and follow-up materials.
• Direct speakers lounge and on-site speaker-only areas at Money20/20 and special events.
• Coordinate purchasing and shipment of speaker/content enhancements.
• Maintain speaker tracking documents regionally and globally.

Conhecimentos

Spanish speaking

Planning

Prioritization

Implementation

Communication

Customer service

Team player

Detail orientation

Time zone coordination

Descrição da oferta de emprego

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

Job Description

This role is based in our 605 Third Avenue office.

ThisSeniorContentOperations Executiverole will sit within the operations team within Informa Festivals to support the delivery ofa global year-round portfolio of fintechevents;including conferences,festivalsand awards ceremonies. Including,but not limited to,Money20/20 and FintechAmericas.

In this role, you will be a core support both in the lead-up to and during the on-site delivery of the shows and award ceremonies.

Key accountabilities

Execute comprehensive speaker onboarding for Money20/20 USA show and bespoke events, covering speaker hub updates, registration, profiles, VIP arrangements, and session coordination

Partner with the marketing and product teams to ensure all marketing collateral featuring speakers and content is correct, including website, email campaigns, social media, and app

Manage andmaintainthespeakersinbox throughout the showcycle’sand support global shows

Own the production and delivery of speaker gifts and exclusive experiences

Oversee and lead on post-show deliverables, including gathering speaker feedback, testimonials, and distributing event photos and follow-up materials

Direct speakers lounge, and exclusive speaker-only areas onsite at Money20/20 shows andspecial events

Coordinate the purchasing and shipment of speaker/content enhancements

Maintenance of speaker tracking documents; regional and global

Qualifications

1-2 years minimum experience

Spanish speaking is a Must

Demonstrated success in a role that requires strong planning,prioritizationand implementation skills with focus on detail

Ability to work in a high-performing, fast paced environment

Works well within a team

Self-motivated, accountable and sets own goals

Good communicationskills and great customer service

Patient, calm and composed under pressure

As this role supports across shows across the different time zones, alternative work hours will berequired, as necessary

On-site delivery, available to travel within the US, with potential expansion to the Netherlands and Asia.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $72,500- $82,500 based on experience.

This posting will automatically expire on 11/30/2026

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here .