Event Operations Lead - Money20/20

Informa; City of Niagara Falls (NY); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

401(k) match

Health, vision and dental insurance

Paid time off

Job summary

Informa Festivals is seeking an Event Operations Lead for Money20/20 USA in Las Vegas, based at our New York office. You will oversee the full event lifecycle, manage budgets, and collaborate with creative, finance, marketing and sales teams to deliver a standout experience.

You will lead pre-show planning, on-site execution and post-event activities, mentoring project leads, coordinating suppliers, and ensuring safety and sustainability standards. Travel across time zones may be required.

Qualifications

• 3-5 years of proven large-scale event experience.
• Las Vegas tradeshow experience (preferred).
• Strong planning, prioritization and implementation skills with focus on detail.
• Able to think creatively and come up with bespoke ideas.
• Negotiation and financial/budget management skills.
• Self-motivated, resilient and thrives in high-performance environments.
• Dynamic and collaborative team player.
• Flexible, open-minded and adaptable.
• Office attendance is essential; pattern is 3 days a week, subject to change.
• Role may require travel across time zones including The Netherlands, Thailand and the USA.

Responsibilities

• Oversee the full event lifecycle including planning, execution and post-event activities.
• Formulate and control the operational budget in partnership with senior operations leadership and finance.
• Collaborate with internal partners (creative, finance, marketing, sales) to provide operational support.
• Secure suppliers for full event requirements in partnership with procurement and show operations.
• Oversee processes and workflows with cross-functional leads to identify inefficiencies and improve delivery.
• Manage and mentor project leads supporting Money20/20 USA.
• Serve as main point of contact for venue-related items (food & beverage, internet, power, cleaning, rigging).
• Coordinate AV, feature and activation briefs from ideation to completion with creative teams.
• Ensure health and safety standards are monitored and complied with onsite.
• Support sustainability and process-improvement initiatives with show operations leadership.

Skills

Event planning

Budget management

Stakeholder collaboration

Attention to detail

Flexible/adaptable

Team player

Travel readiness

Office attendance

Job description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

Job Description

This role is based in our 605 Third Avenue office in New York.

We are seekinganEventOperationsLeadto join our New York-based Operations team withinMoney20/20,part ofInforma Festivals.

TheEvent Operations Leadwill manage the efficient and innovative operational event delivery of Money20/20 USA in Las Vegas.

As the lead of the Event Operations pillar, they will oversee the show in its entirety, ensure timelines are adhered to, show strategy is executed within budget, andfoster collaboration across all stakeholders to deliver an exceptional and impactful event experience.

As a key driver of pre-show planning and onsite execution, the Event Operations Lead will play a pivotal role in shaping the event’s success while also contributingexpertisetoadditionalprojects and events within Informa Festivals.

Key Responsibilities

Oversee the full event lifecycle including planning,executionand post-event activities

Formulate and control the operational budget in partnership with the Head of Show Operations, ShowVPand the finance team

Collaborateanddevelopgood-ongoingrelationshipswith internal partners such as creative, finance, marketing, and saleswhile providing operational support andassistance

Work in partnership with the Head of Show Operations and the procurement team to secure suppliers for full event requirements ensuring strong relationships are developed andmaintained.

Work with the Commercial Operations Lead and Content Operations Lead to overseeestablished processes,workflowandsign-offwhile continuously reviewing the workflows toidentifyinefficiencies

Manage and mentorproject leads supporting on Money20/20 USA

Main point of contact for all venue relateditems such as food andbeverage, internet, power,cleaningand rigging

In partnership with the creativeteam, manageall AV,featureand activationbriefs from ideation tocompletion

Ensure effective control and monitoring of health and safetystandards, atthe event

Supportstrategic initiatives, such as sustainability and process improvement, in collaboration with the Head of Show Operations to develop and apply best practices withinthis operationsteam

This list is notexhaustive,and there may be other activities youare required todeliver.

Qualifications

• 3-5Years of proven large-scale event experience,essential
• Las Vegas tradeshow experience(Preferred)
• Strong planning,prioritizationand implementation skills with focus on detail
• Able to think creatively andcome up withbespoke ideas
• Negotiation and financial/budget management skills
• Self-motivated, resilient andthrivesin high-performance, fast-paced environments, consistently delivering under pressure.
• A dynamic and collaborative team player
• Self-motivated, accountable and sets own goals
• Flexible,open-mindedand adaptable
• Office attendance is essential. Current pattern is 3 days a week, subject to change.
• As this role supports across shows across the different time zones, alternative work hours will berequired, as necessary
• This role is essential to the onsitedelivery,so it is necessary that the successful applicantcantravel, including but not limited to The Netherlands,Thailandand the United States of America.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $95,000- $100,000 based on experience.

This role will be advertised until 30th October 2026

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.