Remote Luxury Wine Concierge | White-Glove Support & Growth

Inktel Contact Center Solutions; Fort Lauderdale (FL); Remote; USD 16,000 - 20,000; Full time

Benefits offered by this job

Pay Rate $16/hr

Growth potential

Promoting from within

Employee wellness programs

Paid Training

Job summary

Inktel Contact Center Solutions is seeking enthusiastic customer-service professionals to provide first-class support for luxury brand clients. The role involves assisting customers via email and phone with product inquiries and support, requiring high communication skills and a drive for excellence.

This remote position offers a pay rate of $16/hr, with opportunities for growth and promotions from within. Team members will enjoy a supportive, diverse environment with paid training and wellness programs.

Qualifications

• Well-spoken and energetic with high communication skills.
• Quick thinker with a drive to succeed.
• High-end retail and wine/spirits experience is a plus.

Responsibilities

• Provide ‘white-glove’ customer service via email and phone.
• Assist customers with orders and inquiries about products.
• Become an expert on client products and services.

Skills

High communication skills (written and verbal)

Energetic and enthusiastic

Quick thinker

High personal standards of excellence

Job description

Inktel Contact Center Solutions is seeking enthusiastic customer-service professionals to provide first-class support for luxury brand clients. The role involves assisting customers via email and phone with product inquiries and support, requiring high communication skills and a drive for excellence.

This remote position offers a pay rate of $16/hr, with opportunities for growth and promotions from within. Team members will enjoy a supportive, diverse environment with paid training and wellness programs.