Remote Spanish-Speaking Tech Support Engineer (Cybersecurity)
Not Disclosed
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Job summary
Not Disclosed is seeking a remote Enterprise Tech Support Engineer to join our US-based team. You will act as a first-line technical advisor for enterprise customers, resolving complex issues and collaborating with engineering to drive timely resolutions.
The role requires strong cybersecurity knowledge, fluency in Spanish, and excellent communication skills to support cloud-based email security solutions. A competitive base salary with equity is offered.
Qualifications
- 4+ years of technical support in cybersecurity or enterprise tech
- Strong knowledge of email security and cloud ecosystems
- Fluent in Spanish with excellent communication skills
- Remote work within the United States
Responsibilities
- Serve as first-line technical advisor for enterprise customers.
- Own and resolve support tickets including configuration and API issues.
- Collaborate with Engineering to drive effective resolutions.
Skills
Job description
Not Disclosed is seeking a remote Enterprise Tech Support Engineer to join our US-based team. You will act as a first-line technical advisor for enterprise customers, resolving complex issues and collaborating with engineering to drive timely resolutions.
The role requires strong cybersecurity knowledge, fluency in Spanish, and excellent communication skills to support cloud-based email security solutions. A competitive base salary with equity is offered.
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