Spanish Customer Agent for E-Commerce Platform - Work Remotely from Greece

Employers from Greece; United States; Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid relocation package (flight,

Health Insurance

Private Health Insurance

2 extra salaries per year

Help in finding accommodation after 酒店

Job summary

Mercier Consultancy is hiring a Spanish Customer Agent for an e-commerce platform. The role involves assisting Spanish-speaking customers, resolving issues, and recording interactions in the CRM.

The position comes with a fully paid relocation package to Greece and the chance to join a fast-growing digital solution provider. Applicants should be native Spanish speakers with at least English level B2, strong communication skills, and a team-oriented mindset.

Qualifications

• Native-level fluency in Spanish is essential.
• English proficiency at B2 level or higher is required.
• Strong communication and problem-solving abilities are necessary.
• Comfortable using computers and learning new software tools.

Responsibilities

• Handle inquiries from Spanish-speaking customers and assist with orders.
• Resolve complaints professionally to maintain satisfaction.
• Document interactions accurately in the CRM system.
• Collaborate with internal teams to improve customer service processes.

Skills

Spanish fluency

English B2

Communication skills

Problem solving

Computer skills

Teamwork

Relocation to Greece

Job description

at Mercier Consultancy

Spanish Customer Agent for E-Commerce Platform

Are you a Spanish speaker, and ready to experience the life abroad? AtMercier Consultancy, we're on the lookout for a driven, motivated Spanish-speaking Customer Agent to join one of the fastest growing and innovative digital solution providers in Greece! In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.

Key Responsibilities

• Handle customer inquiries for Italian speaking customers.
• Resolve complaints professionally to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.

Why Choose Greece?

Imagine finishing work and heading to a beach with crystal-clear waters, enjoying fresh Mediterranean cuisine, or exploring centuries of history and culture. Greece offers an incredible quality of life with over 300 days of sunshine each year, a relaxed lifestyle, welcoming communities, and a lower cost of living than many other European countries.

From vibrant cities like Athens and Thessaloniki to breathtaking islands and picturesque coastal towns, Greece combines exciting career opportunities with unforgettable experiences. Whether you enjoy outdoor adventures, world-renowned cuisine, rich cultural heritage, or simply a slower pace of life, Greece is the perfect place to build both your career and your lifestyle.

If you're looking for more than just a job, this is your chance to start a new adventure in one of Europe's most beautiful countries.

Requirements

• Native-level fluency in Spanish (both written and spoken) is essential.
• A minimum English proficiency of B2 is required.
• Strong communication and problem-solving skills.
• Comfortable using computers and willing to learn new software tools.
• Ability to work in a team-oriented environment.
• Willingness to relocate and live in Greece.
• Collaborate with colleagues and other departments to achieve the best outcomes.
• Meet quality and performance targets while maintaining professionalism.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• And More...