Norwegian

Atlean World; Ohio; On-site; USD 20,000 - 27,000; Full time

Benefits offered by this job

Private health insurance

Ticket Restaurant

Transportation allowance

Permanent Contract

Job summary

Atlean World in Athens is hiring an Italian Fashion Customer Advisor to join our multicultural team. You will assist customers by phone, chat, and email, providing friendly, solution-oriented support and logging interactions in our systems.

Fluency in Italian and good English, excellent communication, and a can-do attitude are essential. The role offers a permanent contract with private health insurance, meal tickets, and transportation allowance.

Qualifications

• Fluent in Italian with good English and strong communication.
• Excellent listening and problem-solving skills.
• Comfortable using computer systems and multitasking.

Responsibilities

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude.
• Solving problems and creating positive experiences for every customer.
• Following the brand’s guidelines and quality standards on every interaction.
• Logging and updating customer interactions in the relevant systems.
• Working closely with your team to keep improving the service you provide.

Education

High School Diploma or equivalent

Fluent Italian

Good English

Strong communication

Active listening

Problem-solving mindset

Multitasking

Tools

Computer systems

Job description

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Athens, Greece for a role as a Italian Fashion Customer Advisor.

Why a Italian Fashion Customer Advisor role is great for your professional and personal development:

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand’s guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in Italian, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shiftsEU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

By joining this role, this is what you can expect:

• Work for a fast-growing global CX and digital services firm
• Permanent Contract
• Private health insurance
• Ticket Restaurant
• Transportation allowance

Make it your Next Job Without Boundaries!

To join this journey, you should be a resident of a country within the European Union.