Spanish Bilingual Remote Health Insurance Support

GetInsured; Willard (NM); Remote; USD 20,664 - 23,419; Full time

Benefits offered by this job

Paid Training

Performance incentives

401K Match

ICHRA

PTO

Job summary

GetInsured is hiring Remote Customer Service Representatives to deliver an exceptional experience and help individuals find and enroll in health insurance.

This full-time, seasonal role offers paid training, performance incentives, and the convenience of working from home. You will handle inbound/outbound calls, data entry, and customer support while maintaining high professionalism and effective communication with customers across the US.

Qualifications

• Moderate to Advanced computer skills.
• High level of comfort learning new technology.
• High level of professionalism.
• Excellent verbal and written communication skills.
• Comfortable working from home.
• Self-motivated and success-driven.

Responsibilities

• Inbound/Outbound Calls
• Deliver the highest level of customer service experience consistently
• Manage customer accounts and provide technical support
• Application Data Entry
• Online chat inquiries as assigned
• Interpret and follow defined procedures and policies
• Creative problem-solving skills
• Flexibility and adaptability to changing projects and updates
• Time and task management (multitasking and task prioritization)
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
• Adhere to regulated guidelines for communications via all channels

Skills

Computer skills

Tech-savvy

Professionalism

Communication skills

Work from home

Self-motivated

Tools

CRM systems

Job description

GetInsured is hiring Remote Customer Service Representatives to deliver an exceptional experience and help individuals find and enroll in health insurance.

This full-time, seasonal role offers paid training, performance incentives, and the convenience of working from home. You will handle inbound/outbound calls, data entry, and customer support while maintaining high professionalism and effective communication with customers across the US.