Remote Spanish Bilingual Customer Support Specialist

Everise, Inc.; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401K

Work from home

Job summary

Everise, Inc. is seeking a patient, professional Customer Service Representative to handle inbound calls about members' healthcare benefits. You will gather details, resolve issues, and provide information across multiple systems while working from a home setup.

Ideal candidates have high school diploma, strong communication, and the ability to manage a high volume of inquiries. Full-time remote role with perks including health benefits and 401K. Training provided.

Qualifications

• High school diploma or equivalent.
• Spanish bilinguals must be proficient in English.
• Ability to pass a drug screen and background check.
• Dedicated home workspace with reliable internet.

Responsibilities

• Professionally handle a high volume of incoming calls.
• Gather customer information and educate on products and services.
• Navigate multiple systems to fulfill customer needs.
• Meet or exceed performance metrics and attendance requirements.

Skills

High volume calls

Multitasking

Strong communication

Team player

Attendance reliability

Analytical skills

Decision making

Education

High school diploma or equivalent

Job description

Everise, Inc. is seeking a patient, professional Customer Service Representative to handle inbound calls about members' healthcare benefits. You will gather details, resolve issues, and provide information across multiple systems while working from a home setup.

Ideal candidates have high school diploma, strong communication, and the ability to manage a high volume of inquiries. Full-time remote role with perks including health benefits and 401K. Training provided.