Remote Spanish Bilingual Customer Support Associate

Socket.dev; United States; Remote; USD 21,000 - 28,000; Full time

Benefits offered by this job

Remote work

Paid training

Equipment provided

Comprehensive benefits (401k, health,

Job summary

Foundever is seeking a Spanish bilingual Customer Service Representative to support both Spanish and English-speaking customers in healthcare lines. You will address inquiries, troubleshoot issues, and provide product and service information to ensure exceptional customer satisfaction.

This remote role offers a flexible environment with 100% paid training and equipment provided, plus comprehensive benefits and ongoing skill development to support your career growth.

Qualifications

• High school diploma or GED required.
• Bilingual in Spanish and English required.
• Excellent listening and communication skills.
• Must pass a criminal background check.

Responsibilities

• Respond to Spanish- and English-speaking customer inquiries.
• Troubleshoot issues and provide product/service information.
• Maintain high customer satisfaction and meet performance metrics.
• Handle inquiries via voice, chat and/or email channels.

Skills

Spanish & English bilingual

Inbound calls

Customer service

Multi-channel support

System navigation

Education

High school diploma or GED

Job description

Foundever is seeking a Spanish bilingual Customer Service Representative to support both Spanish and English-speaking customers in healthcare lines. You will address inquiries, troubleshoot issues, and provide product and service information to ensure exceptional customer satisfaction.

This remote role offers a flexible environment with 100% paid training and equipment provided, plus comprehensive benefits and ongoing skill development to support your career growth.