Bilingual Spanish/ English Customer Service Representative

Foundever; United States; On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Wellness programs

Paid time off

Employee discounts

Job summary

Foundever in Fort Smith, AR is seeking a Bilingual Spanish/English Customer Service Representative to join our on-site team. You will assist customers in English and Spanish, delivering professional service and helping resolve inquiries during operating hours.

Ideal candidates have a high school diploma or GED, 6 months to 1 year of experience, and the ability to work flexible hours. The role offers competitive pay with benefits and opportunities for growth.

Qualifications

• Bilingual Proficiency: Must speak fluent English and Spanish.
• Bilingual requirement: English and Spanish fluency.
• Location: Fort Smith, AR, within commuting distance is required.
• Age: Must be at least 18 years old.
• Education: High school diploma or GED equivalent is required.
• Experience: 6 months to 1 year of relevant work experience preferred.
• Availability: Flexible availability during operating hours.
• Customer service skills: Professional attitude and strong aptitude for customer service.

Responsibilities

• Assist customers in English and Spanish to resolve inquiries.
• Provide courteous and professional service to all customers.
• Utilize system tools to access information and solutions.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Problem solving

Organizational skills

Tech-savvy

Reliability

Education

High school diploma or GED

Job description

Bilingual Spanish/ English Customer Service Representative

Remote

¿Te gusta ayudar a los demás? ¿Eres fluido en inglés y español?

Join our dynamic team at Foundever in Fort Smith, AR where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on‑site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office.

Why You Should Join Us

• Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
• Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
• Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
• Growth Opportunities: Clear pathways for career advancement within the company.

What We’re Looking For

• Bilingual Proficiency: Must speak fluent English and Spanish.
• Location: Must reside in Fort Smith, AR, or within commuting distance.
• Age Requirement: Must be at least 18 years old.
• Education: High school diploma or GED equivalent is required.
• Experience: Preferred 6 months to 1 year of relevant work experience.
• Availability: Must have flexible availability during operating hours.
• Customer Service Skills: A professional attitude and strong aptitude for customer service are essential.

Key Skills

• Tech‑Savvy: Proficient in navigating system tools to search for information and answers.
• Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently.
• Reliability: Dependable and responsible, with a strong commitment to your role.
• Critical Thinking: Capable of assessing situations and developing empathetic solutions.
• Service Orientation: A personal drive to serve others with compassion and professionalism.
• Organizational Skills: Strong organizational abilities to manage tasks effectively.
• Self‑Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.