Remote Healthcare Customer Support Associate | Mon–Fri

Sitel Corp.; Connecticut; Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Remote work

Equipment provided

Paid training

Health, dental, vision insurance

401(k) matching

Paid time off

Job summary

Foundever in Connecticut is hiring a Healthcare Customer Service Associate to support customers with health plans and coverage. This remote position requires strong listening, communication, and a customer-first mindset.

You will resolve inquiries, troubleshoot issues, provide product information, and strive for exceptional satisfaction. The role includes paid training, equipment provided, and a schedule Monday through Friday with weekends off.

Qualifications

• Excellent listening and communication skills.
• Able to multitask across multiple screens.
• Willing to work independently or with a team.
• Must be 18+ years old
• High school diploma or GED required
• Must pass criminal background check

Responsibilities

• Provide support for health plans and coverage inquiries.
• Troubleshoot issues and guide customers to solutions.
• Deliver accurate product and service information.
• Aim for exceptional customer satisfaction.

Skills

Active listening

Clear communication

Multitasking

Team player

Education

High school diploma or GED

Job description

Foundever in Connecticut is hiring a Healthcare Customer Service Associate to support customers with health plans and coverage. This remote position requires strong listening, communication, and a customer-first mindset.

You will resolve inquiries, troubleshoot issues, provide product information, and strive for exceptional satisfaction. The role includes paid training, equipment provided, and a schedule Monday through Friday with weekends off.