Remote Solutions Engineer – Healthcare IT & Cardiology

Heartflow; Tampa (FL); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work

Travel opportunities

Job summary

Heartflow is seeking a Solutions Engineer to guide hospitals through deploying our SaaS non-invasive cardiac technology. You will work with clinical and engineering resources onsite and remotely, ensuring integration with hospital networks and patient data protection.

You will collaborate with engineering, security and regulatory teams to influence future solutions, handle HL7, PACS, DICOM workflows, and support customers worldwide while traveling up to 60-80% and performing occasional

Qualifications

• 2+ years working in Linux environment.
• Knowledge of virtualization technologies.
• Experience supporting large-scale websites and/or web-based products.
• 2+ years’ experience working in the health care industry.
• Demonstrated customer facing skills.
• Healthcare IT - Working knowledge of HL7, Clinical workflows, PACS, DICOM, HIPAA requirements and PHI protections.
• Shell scripting, networking, and security concepts related to medical data transfer.

Responsibilities

• Guide HeartFlow’s customers through the process of implementing our unique SaaS non-invasive diagnostic technology.
• Be a customer resource for information on HeartFlow’s technology, network protocols, security and data protections associated with transfer of medical imaging data over the Internet, cloud hosted platforms and SaaS solutions.
• Contribute as HeartFlow gainS worldwide adoption of our novel FFRCTproduct by providing knowledgeable responses to customer inquiries and issues.
• Contribute to high-performing, global Field Engineering team by sharing new information and leveraging group wisdom
• Demonstrate discipline to work independently
• Provide prompt documentation and complete resolution of reported issues and help manage knowledge base for customer issues.
• Deliver customer feedback into HeartFlow’s Customer Relationship Management system and help team members analyze and distill data to drive improvements in technology.

Skills

Healthcare IT basics

Linux

Networking

Security concepts

VMware

Education

Engineering or BS in Computer Science

Tools

VMware ESX

Job description

Heartflow is seeking a Solutions Engineer to guide hospitals through deploying our SaaS non-invasive cardiac technology. You will work with clinical and engineering resources onsite and remotely, ensuring integration with hospital networks and patient data protection.

You will collaborate with engineering, security and regulatory teams to influence future solutions, handle HL7, PACS, DICOM workflows, and support customers worldwide while traveling up to 60-80% and performing occasional