Remote Solutions Engineer - Germany (AI Platform)

ElevenLabs; Germany (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

ElevenLabs is an AI research and product company delivering voice AI platforms and services. As a Solutions Engineer, you will scale technical solutions for a growing customer base and work closely with sales to architect integrations and deliver compelling demonstrations.

You’ll create enablement resources, build self-service tools, and collaborate with product teams to productize common integration patterns while supporting enterprise customers globally.

Qualifications

• Proven ability to work with customers on technical problems and scale solutions.
• Strong empathy for customers, sales and product teams.
• Proficiency in Python and understanding of software architecture and integration patterns.

Responsibilities

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from our customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that clearly communicate our product's value proposition.
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
• Build self-service tools and documentation that empower customers to implement solutions independently.
• Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Skills

Python

Communication

Customer-facing

Technical problem solving

Sales collaboration

Job description

ElevenLabs is an AI research and product company delivering voice AI platforms and services. As a Solutions Engineer, you will scale technical solutions for a growing customer base and work closely with sales to architect integrations and deliver compelling demonstrations.

You’ll create enablement resources, build self-service tools, and collaborate with product teams to productize common integration patterns while supporting enterprise customers globally.