Remote Solutions Engineer: API & Onboarding Expert

BairesDev; United States; Remote; CLP 78,125,000 - 117,188,000; Full time

Benefits offered by this job

Remote work

Competitive USD salary

Home office setup

Flexible hours

Global team

Mentorship

Paid holidays

Job summary

BairesDev is seeking a Solutions Engineer (Support) to deliver high-level technical assistance for REST API integrations, partner onboarding, and seamless operation of services. You will bridge customer needs with internal engineering to drive successful implementations.

This fully remote role offers international collaboration with a global Top 1% tech talent network, opportunities for growth, and flexible hours.

Qualifications

• 5+ years of experience in Software Engineering, Technical Support, or Solutions Engineering.
• Proficient in troubleshooting REST APIs and integrations.
• Strong SQL query skills and data analysis.
• Experience in customer-facing technical roles and partner onboarding.
• Excellent communication skills in English.

Responsibilities

• Diagnose and resolve complex REST API integration issues.
• Analyze source code and database records to identify root causes.
• Guide partners through technical onboarding with best practices.
• Coordinate technical communication between customers and internal teams.
• Develop technical documentation and troubleshooting guides.
• Monitor system health and feedback to address integration friction.

Skills

5+ years experience

REST API troubleshooting

SQL queries

Customer-facing roles

English proficiency

Job description

BairesDev is seeking a Solutions Engineer (Support) to deliver high-level technical assistance for REST API integrations, partner onboarding, and seamless operation of services. You will bridge customer needs with internal engineering to drive successful implementations.

This fully remote role offers international collaboration with a global Top 1% tech talent network, opportunities for growth, and flexible hours.