Remote Solutions Engineer — AI-Driven E‑commerce & Pricing

SCALIS; Seattle (WA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Paid Holidays

Remote Work

Professional Development

WFH setup stipend

Laptop provided

Team meetups and events

Job summary

Intelligems is seeking a Solutions Engineer to own the technical relationship with customers from the first conversation through expansion, partnering with Sales to remove barriers and with Onboarding/Customer Success to ensure successful implementations and growth opportunities. The role requires deep technical and commercial acumen in a SaaS, ecommerce context.

You'll navigate Shopify storefronts, headless architectures, and custom integrations, translating technical possibilities into real

Qualifications

• 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Management role, or a customer-facing technical role where you were measured on commercial outcomes
• Experience in B2B SaaS, ideally in a product that required hands-on implementation or integration work
• Comfortable working across a full customer lifecycle and partnering with Sales & Customer Success teams
• Familiarity with e-commerce platforms, particularly Shopify
• Nice to have: Experience with A/B testing, pricing tools, or personalization platforms
• Familiarity with headless commerce architectures or custom Shopify implementations
• Experience in a startup or high-growth environment where the playbook wasn't written yet
• Strong preference for Pacific or Mountain time zone

Responsibilities

• Own the technical pre-sale motion with Account Executives on deals that have technical complexity and design scope
• Lead technical discovery: understand a customer's stack and implementation needs
• Remove technical objections to enable launches and move deals forward
• Post-sale: support onboarding adoption and identify revenue-expansion opportunities with CS

Skills

Commercial instincts

Customer presence

Tools

Shopify

Job description

Intelligems is seeking a Solutions Engineer to own the technical relationship with customers from the first conversation through expansion, partnering with Sales to remove barriers and with Onboarding/Customer Success to ensure successful implementations and growth opportunities. The role requires deep technical and commercial acumen in a SaaS, ecommerce context.

You'll navigate Shopify storefronts, headless architectures, and custom integrations, translating technical possibilities into real