Remote Solutions Engineer: AI Agents & Automation Lead

SHI; Carson City (NV); Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Diversity commitment

Professional growth

Health benefits

Global facilities & technology

Job summary

SHI International Corp. in the United States is seeking a Solutions Engineer – Agents & Automation to build enterprise agent solutions using Microsoft Copilot Studio, Foundry, and 365 integration.

This hands-on role also covers governance, security controls, and scalable patterns across Power Platform and Azure. The role requires expertise in agent architectures, deployment planning, and guiding customers through governance and evaluation while contributing to SHI's Microsoft Services practice

Qualifications

• Bachelor’s degree in a technical, business, or related field, or equivalent experience.
• Four+ years delivering solutions on Microsoft 365, Power Platform, Azure, or related Microsoft cloud technologies with hands-on AI or agent-based experience.
• Proven experience developing production agents in Copilot Studio and Foundry, including first-party and custom-engine agents.

Responsibilities

• Act as SME for workforce agent solution development across Copilot Studio and Foundry, including first-party and custom-engine agents.
• Build and deploy custom-engine agents in Foundry with model selection, orchestration, grounding, evaluation, and integration.
• Guide customers through hands-on agent delivery, governance, and environment readiness assessments.
• Own end-to-end implementation translating business requirements into workflows, automations, and integrations across Copilot Studio, Foundry, and Azure.

Skills

Copilot Studio

Microsoft Foundry

Power Platform

Azure

Agent governance

Security controls

AI workflows

Policy compliance

Education

Bachelor's degree

Tools

GitHub Actions

Azure DevOps

Power Platform Pipelines

Job description

SHI International Corp. in the United States is seeking a Solutions Engineer – Agents & Automation to build enterprise agent solutions using Microsoft Copilot Studio, Foundry, and 365 integration.

This hands-on role also covers governance, security controls, and scalable patterns across Power Platform and Azure. The role requires expertise in agent architectures, deployment planning, and guiding customers through governance and evaluation while contributing to SHI's Microsoft Services practice