Remote Solutions Architect — Services Operations

Celestica; Charlotte (NC); Remote; USD 107,000 - 147,000; Full time

Job summary

Celestica, Inc. seeks a Solutions Architect, Services Operations to drive integrated service offerings across Fulfillment, Supply Chain, After-Market Services, and Product Launch. You will assemble expert teams, engage with major customers, and act as the technical lead on proposals throughout the sales cycle.

This role emphasizes consultative discovery, scalable operating models, and financial impact awareness, with travel as needed.

Qualifications

• Eight plus years of applicable experience, including two plus years of directly applicable solutions architect experience.
• Experience in Services Business Unit (Fulfillment and Supply Chain, After-Market Services or Product Launch) solution development.
• Experience in profit & loss responsibility is highly desired.
• Strong leadership and cross-functional collaboration.
• Excellent spreadsheet and presentation modeling skills.

Responsibilities

• Leads solution development for assigned Services Business Unit opportunities.
• Acts as subject matter expert on solutions for integrated solutions being addressed by Services/Celestica.
• Works with other team members to scope the project and create high level work-plans, milestones, decision points, and approval paths.
• Works with customers to understand specific and unstated needs in a consultative manner.
• Identifies pain points, service gaps, dependencies, risks, and requirements not addressed by solution, and communicates to the team.
• Develops complete solutions to customer problems, including service scope, operating model, process flow, capacity, staffing, space, logistics, equipment, technology, quality, and launch approach.
• Pulls in subject matter experts and site resources as needed to develop solutions.
• Works with business process analysts to ensure processes are developed to integrate solutions to customers.
• Works with financial analysts to ensure understanding of financial implications of solutions for Celestica and the customer.
• Works with Account Teams/Engagement Leaders to develop compelling communication solutions.
• Assists with the negotiation team to understand the implications of alternatives.
• Works with salespeople to validate and qualify opportunities.
• Prepares approval-ready recommendations for internal leadership and customer review.
• Leads proposal-to-NPI or proposal-to-implementation handoffs, including scope boundaries, operating assumptions, acceptance criteria, risks, dependencies, and readiness actions.
• Supports launch reviews, early-life stabilization, lessons learned, and post-launch improvement activities.
• Identifies opportunities for standardization, automation, data-quality improvement, and margin expansion.
• Documents reusable solution patterns, templates, models, and standards.
• Develops unsolicited proposals to targeted customers.

Skills

Project management

Leadership

Consultative skills

Solution development

Excel & PowerPoint

Communication skills

Team leadership

Lead generation

Unsolicited proposals

Financial planning

Cross-functional collaboration

Education

Bachelor's degree

Job description

Celestica, Inc. seeks a Solutions Architect, Services Operations to drive integrated service offerings across Fulfillment, Supply Chain, After-Market Services, and Product Launch. You will assemble expert teams, engage with major customers, and act as the technical lead on proposals throughout the sales cycle.

This role emphasizes consultative discovery, scalable operating models, and financial impact awareness, with travel as needed.