Remote Solutions Architect — Industrial Pre-Sales Expert

UE Systems; Indianapolis (IN); Remote; USD 85,000 - 110,000; Full time

Job summary

UE Systems is seeking a Solutions Architect to support the OnTrak sales and deployment process across an assigned territory. You will translate complex industrial environments into practical condition-monitoring solutions, bridging sales and technical delivery, and partnering with Sales, Product, and Implementation teams from discovery through deployment.

This role requires collaboration across engineering and delivery teams to ensure customer success, with travel up to 50% and a focus on

Qualifications

• Bachelor's degree in Mechanical, Electrical, or related Engineering field or equivalent experience.
• 3+ years of experience in industrial, manufacturing, or asset-intensive environments.
• Strong mechanical/technical aptitude with rotating equipment and common failure modes.
• Experience conducting technical discovery, site visits, or customer-facing consultations.
• Excellent written and verbal communication skills.
• Ability to travel up to ~50% to support customer site visits.

Responsibilities

• Partner with the Sales team as the technical subject-matter expert throughout the sales cycle, supporting discovery, demonstrations, and technical evaluations.
• Conduct on-site and remote customer visits to observe rotating equipment, review engineering documentation, and develop a Scope of Work for proposed solutions.
• Design and recommend condition-monitoring solutions, spanning hardware, software, and services, tailored to each customer's assets and operational needs.
• Develop business cases and proposals that quantify value through avoided downtime, safer inspections, energy savings, and improved reliability.
• Support proof-of-concept engagements, technical evaluations, and RFP/RFI responses in collaboration with the sales team.
• Document technical summaries, site-visit reports, and customer information accurately and promptly in the CRM.
• Provide product training and technical support to customers and internal teams.
• Collaborate with Delivery teams as well as Product and Engineering teams to relay customer feedback and support continuous improvement of UE Systems' offerings.
• Represent UE Systems at trade shows and industry events, providing technical expertise and supporting lead capture.

Skills

Mechanical aptitude

Technical discovery

Customer-facing

Communication skills

Education

Bachelor's degree in Mechanical, Electrical, or related Engineering

Tools

CRM (Salesforce / HubSpot)

Project management software

Job description

UE Systems is seeking a Solutions Architect to support the OnTrak sales and deployment process across an assigned territory. You will translate complex industrial environments into practical condition-monitoring solutions, bridging sales and technical delivery, and partnering with Sales, Product, and Implementation teams from discovery through deployment.

This role requires collaboration across engineering and delivery teams to ensure customer success, with travel up to 50% and a focus on