Remote Software Engineer: Data Platform & Cloud Ops

Arkatechture; Northern (KY); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Flexible remote policy

Portland, Maine office access

4‑day workweek after 3 years

Generous paid time off and holidays

Medical, disability, life insurance

401(k) with company match

Training & certification reimbursement

Milestone recognition programs

Job summary

Arkatechture is seeking a Software Engineer on our Arkalytics Support Services team to support data warehousing and analytics solutions. You will troubleshoot complex production issues, develop enhancements, and improve platform reliability in a cloud-centric environment.

You’ll collaborate with engineers, customers, and product experts to deliver scalable, well‑tested software while advancing monitoring, automation, and tooling across AWS infra.

Qualifications

• 3+ years of professional software engineering experience.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
• Proficiency developing or supporting applications in AWS.
• Strong programming skills in Python or another object‑oriented language.
• Solid SQL skills and experience with relational databases (Snowflake or Databricks).
• Familiarity with REST APIs, SDKs, and command‑line tools.
• Ability to work with structured data formats such as JSON, XML, and CSV.
• Strong troubleshooting, debugging, and root cause analysis skills in production environments.
• Familiarity with containerized and cloud-native technologies such as Docker, ECS, Fargate, Kubernetes, or microservices is a plus.
• Knowledge of NoSQL databases such as DynamoDB is a plus.
• Comfort working in Linux or Unix environments.
• Understanding of data warehousing, BI, or analytics platforms.
• Familiarity with Git, Jira, Confluence, and Slack.
• Experience in Agile development environments.
• AWS certification preferred, or willingness to obtain one.
• Familiarity with CI/CD pipelines and DevOps practices is a plus.
• Financial services industry experience is a plus.
• Strong written and verbal communication skills; collaborative mindset and curiosity.

Responsibilities

• Troubleshoot and resolve complex production issues across the Arkalytics platform.
• Develop software enhancements, bug fixes, and automation that improve platform stability and customer experience.
• Investigate application, database, and cloud infrastructure issues within AWS environments.
• Perform root cause analysis and implement long‑term solutions to prevent recurring issues.
• Build and maintain clean, reliable, and well‑tested code.
• Improve monitoring, alerting, logging, and operational tooling.
• Collaborate with Support Services, Customer Success, Product, and Engineering teams to resolve customer issues efficiently.
• Participate in Tier 2 and Tier 3 production support and shared on‑call rotations.
• Contribute to system documentation, knowledge sharing, and continuous process improvements.
• Participate in code reviews and help maintain high engineering standards.
• Stay current with emerging technologies and recommend improvements that enhance our platform.
• Additional responsibilities as assigned.

Skills

AWS

Python

SQL

REST APIs

JSON/XML/CSV

Linux

CI/CD

Git/Jira/Confluence

Agile

Kubernetes/Docker

NoSQL DynamoDB

Data Warehousing/BI

Education

Bachelor's degree in CS/Engineering

Tools

Snowflake

Databricks

AWS

Docker

ECS/Fargate

Kubernetes

Job description

Arkatechture is seeking a Software Engineer on our Arkalytics Support Services team to support data warehousing and analytics solutions. You will troubleshoot complex production issues, develop enhancements, and improve platform reliability in a cloud-centric environment.

You’ll collaborate with engineers, customers, and product experts to deliver scalable, well‑tested software while advancing monitoring, automation, and tooling across AWS infra.