Remote Technical Lead, Data Analytics & BI

Arkatechture; Portland (ME); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible remote work

Portland, ME office access (optional)

Four-day work week after 3 years of服务

Competitive salary

Medical, disability, life insurance

401(k) with company match

Paid time off and holidays

Professional development reimbursement

Job summary

Arkatechture is seeking a Technical Lead, Data Analytics to guide our BI/Analytics practice. You will act as the senior technical expert for enterprise customers, solving complex data problems, mentoring analysts, and shaping our Support Services approach.

This hands-on role emphasizes SQL, cloud data platforms, and dashboard excellence, with a path toward formal leadership while delivering value day one.

Qualifications

• 6+ years of experience working with SQL in production environments.
• Deep expertise with relational databases and cloud data platforms (Snowflake, Databricks, SQL Server, Oracle, Redshift, Synapse, BigQuery, or similar).
• Experience designing, troubleshooting, and optimizing data warehouses and analytics solutions.
• Experience with Tableau and Power BI.
• Strong understanding of data modeling, ELT processes, and modern analytics architecture.
• Exceptional analytical and troubleshooting skills.
• Outstanding communication skills and the ability to build trusted customer relationships.
• Experience mentoring teammates or serving as a technical leader.
• Experience with Agile development practices and tools such as Jira, Confluence, and Bitbucket.

Responsibilities

• Serve as the senior technical resource for our BI and Data Analytics Support team.
• Lead the investigation and resolution of complex customer issues involving data, analytics, and cloud platforms.
• Perform root cause analysis and implement scalable, long-term solutions—not just quick fixes.
• Review SQL and BI object changes while promoting development best practices.
• Mentor and coach analysts, helping elevate the technical capabilities of the entire team.
• Identify opportunities for automation and continuous improvement across support processes.
• Lead root cause analysis meetings to address thematic issues and mitigation strategies.
• Help customers maximize value of Arkatechture's analytics platform through technical guidance and best practices.
• Partner with Customer Success to improve customer satisfaction, retention, and platform adoption.

Skills

SQL production

Relational databases

Snowflake

Databricks

Tableau

Power BI

ELT & data modeling

Cloud data architecture

Analytical troubleshooting

Mentoring/technical leadership

Tools

Jira

Confluence

Bitbucket

Job description

Arkatechture is seeking a Technical Lead, Data Analytics to guide our BI/Analytics practice. You will act as the senior technical expert for enterprise customers, solving complex data problems, mentoring analysts, and shaping our Support Services approach.

This hands-on role emphasizes SQL, cloud data platforms, and dashboard excellence, with a path toward formal leadership while delivering value day one.