Remote Social Security Claims Intake Specialist

Trajector; Orem (UT); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

401k program

PTO and holidays

Bonus eligibility

Job summary

Trajector in Orem, UT seeks a New Claims Specialist to contact potential clients, screen eligibility, and gather Social Security intake information. This remote role is based out of our Orem office, with hours Mon-Fri 8am-5pm MST.

Responsibilities include maintaining intake metrics, accurately logging call results, and adhering to office policies. Benefits include comprehensive medical/dental/vision, 401k, PTO, and holidays, while joining a rapidly growing organization.

Qualifications

• US work authorization required; no sponsorship.
• High school diploma or equivalent.
• Proficient with standard office equipment and software.
• Ability to work independently in a customer service setting.
• Reliable internet connection required.
• Strong communication with diverse individuals.
• Ability to multitask and work in a team or self-directed.
• Attention to detail and accuracy.
• Minimum internet speed of 25 Mbps download/10 Mbps upload.

Responsibilities

• Screen potential clients and complete intake.
• Maintain intakes per hour and conversion at or above metrics.
• Log results of all calls in Dialer System.
• Communicate effectively with clients, coworkers, and managers.
• Retain basic Social Security knowledge and protocols.
• Attend and complete monthly training and boot camps.
• Attend full-time, reliable and punctual attendance.
• Perform additional tasks as assigned by team leader or department management.

Skills

US work authorization

Independent work

Effective communication

Multitasking

Attention to detail

Reliable internet

Office software

Internet speed

Education

High school diploma or equivalent

Job description

Trajector in Orem, UT seeks a New Claims Specialist to contact potential clients, screen eligibility, and gather Social Security intake information. This remote role is based out of our Orem office, with hours Mon-Fri 8am-5pm MST.

Responsibilities include maintaining intake metrics, accurately logging call results, and adhering to office policies. Benefits include comprehensive medical/dental/vision, 401k, PTO, and holidays, while joining a rapidly growing organization.