Remote Travel Support Specialist

Inspired

Utah

Remote

USD 20,664 - 30,307

Full time

14 days+

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Benefits offered by this job

Remote work

Flexible scheduling

Travel perks

Job summary

Inspired in Utah is seeking a Travel Customer Representative to support clients from booking to return. You will respond to inquiries, assist with bookings, changes, and cancellations, and provide destination and policy information to ensure a high level of satisfaction.

The ideal candidate has excellent communication skills, strong customer service experience, and is organized, tech-savvy, and proactive. This is a 100% remote role with flexible scheduling and growth opportunities within the

Qualifications

Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.

Responsibilities

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.