Remote SMB Sales Leader — Scale High-Velocity NA Revenue

Block; San Francisco (CA); On-site; USD 252,000 - 377,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Job summary

Block, Inc. is seeking a Head of SMB Sales in North America to build and scale a high-velocity, playbook-driven sales engine for Afterpay and Cash App.

You will lead a multi-motion SMB team spanning BDR, Inbound, and Outbound AEs, and drive pipeline creation, conversion, and merchant onboarding at scale. You will shape strategy, tooling, and processes, coach frontline managers, and partner with Marketing, Finance, Product, Risk, Legal to accelerate revenue growth.

Qualifications

• 12+ years leading SMB Sales or related teams in fast-growth tech/fintech.
• Proven ability to scale multi-motion sales teams.
• Strong cross-functional collaboration with Marketing, Finance, Product, Risk, Legal.

Responsibilities

• Oversee North American SMB Sales Team across BDR, Inbound, Outbound Account Executives.
• Build and refine playbooks, processes, and tooling for high-volume merchant growth.
• Set segment strategy and OKRs; drive revenue targets across motions.
• Develop talent; coach frontline managers to deliver results.
• Partner with Marketing, Finance, Product, Risk, Legal to support revenue.
• Own sales process and full lifecycle from discovery to close.
• Drive forecasting rigor and pipeline hygiene with Sales Ops/Finance.
• Define ICP and value proposition for SMB merchants; socialise narratives.

Skills

Strategic leadership

Data-driven

Cross-functional collaboration

People development

Sales leadership

Job description

Block, Inc. is seeking a Head of SMB Sales in North America to build and scale a high-velocity, playbook-driven sales engine for Afterpay and Cash App.

You will lead a multi-motion SMB team spanning BDR, Inbound, and Outbound AEs, and drive pipeline creation, conversion, and merchant onboarding at scale. You will shape strategy, tooling, and processes, coach frontline managers, and partner with Marketing, Finance, Product, Risk, Legal to accelerate revenue growth.