Remote Skincare Sales Support Specialist

L'Oreal Group; United States; Remote; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401K

Flexible time off

VIP access to internal shop

Monthly product stipend

Job summary

L'Oréal Dermatological Beauty is seeking a Sales Support Representative (SSR) for the skinbetter science division. This remote role collaborates with ABMs and customers to enhance sales processes and drive territory growth, delivering high responsiveness and professional service in a fast-paced environment.

You will assist with product education, onboarding, and tools for accounts, cover dormant or white-space accounts as directed, and support administrative tasks while upholding ethics and

Qualifications

• 4-year college degree preferred.
• 3-4 years of corporate business or related job experience preferred.
• Strong proficiency with Google's G-Suite and/or Microsoft's Office products.
• Excellent communication skills.
• Ability to work under pressure and multi-task in heavy workload environment.
• Ability to work overtime.
• Persuasive, and diplomatic.
• Strong team-building skills.
• Ability to work with multiple authority figures.
• Self-motivated, analytical and detail-oriented individual with strong organizational skills and the ability to be flexible in a fast-paced environment.
• Conducts self in an ethical and professional manner.
• Demonstrate honesty and integrity while modeling behaviors that are consistent with skinbetter science policies, procedures and ethos.

Responsibilities

• Provide excellent service experience and be a liaison to our customers and their territory assigned ABMs.
• Work as a primary point of contact for territory assigned ABMs and customers during their time out of territory. Support ABMs in assigned territory with customer training including product education & Practice Connect and help equip accounts with the appropriate tools to inform patients of products, efficacy and clinical data.
• Provide coverage of accounts that are either dormant or "white space" accounts as directed by manager or territory assigned ABMs.
• Provide customer support including administrative support and customer onboarding (form completion - credit card, tax form, APP signature, terms form etc. when requested).

Skills

Communication skills

Multitasking

Team collaboration

Organizational skills

Self-motivated

Detail-oriented

Ethics

Professionalism

Education

Bachelor's degree

Tools

Google Workspace

Microsoft Office

Job description

L'Oréal Dermatological Beauty is seeking a Sales Support Representative (SSR) for the skinbetter science division. This remote role collaborates with ABMs and customers to enhance sales processes and drive territory growth, delivering high responsiveness and professional service in a fast-paced environment.

You will assist with product education, onboarding, and tools for accounts, cover dormant or white-space accounts as directed, and support administrative tasks while upholding ethics and