Remote Strategic Sales Support Specialist

L'Oreal USA, Inc; United States; Remote; USD 60,000 - 65,000; Full time

Benefits offered by this job

Wellness benefits

Discounted products

VIP Internal Shop access

Monthly Mobile Allowance

Gym discounts

Employee ERGs

Job summary

L'Oreal USA, Inc. is seeking a Sales Support Representative for the skinbetter science division. This remote role supports the Strategic Sales Service Manager by facilitating territory growth and optimizing sales processes.

Responsibilities include serving as liaison to ABMs, training accounts, and handling onboarding tasks while maintaining high responsiveness in a fast-paced environment.

Qualifications

• 4-year college degree preferred.
• 3-4 years of corporate business or related job experience preferred.
• Strong proficiency with Google's G-Suite and/or Microsoft's Office products.
• Excellent communication skills.
• Ability to work under pressure and multi-task in heavy workload environment.
• Ability to work overtime.
• Persuasive, and diplomatic.
• Strong team-building skills.
• Ability to work with multiple authority figures.
• Self-motivated, analytical and detail-oriented.
• Conducts self in an ethical and professional manner.
• Demonstrate honesty and integrity while modeling behaviors that are consistent with skinbetter science policies, procedures and ethos.

Responsibilities

• Provide excellent service experience and be a liaison to our customers and their territory assigned ABMs.
• Work as a primary point of contact for territory assigned ABMs and customers during their time out of territory. Support ABMs in assigned territory with customer training including product education & Practice Connect and help equip accounts with the appropriate tools to inform patients of products, efficacy and clinical data.
• Provide coverage of accounts that are either dormant or 'white space' accounts as directed by manager or territory assigned ABMs.
• Provide customer support including administrative support and customer onboarding (form completion - credit card, tax form, APP signature, terms form etc. when requested).

Skills

Communication skills

G-Suite / Office

Multi-tasking

Team building

Analytical thinking

Ethical conduct

Honesty & integrity

Diplomacy

Self-motivation

Education

Bachelor's degree

Job description

L'Oreal USA, Inc. is seeking a Sales Support Representative for the skinbetter science division. This remote role supports the Strategic Sales Service Manager by facilitating territory growth and optimizing sales processes.

Responsibilities include serving as liaison to ABMs, training accounts, and handling onboarding tasks while maintaining high responsiveness in a fast-paced environment.