Sales Support Representative

Revision Skincare®; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Revision Skincare is seeking a field-based Sales Support Representative to extend the Business Development Manager's capacity in high-potential markets. The SSR will support 2-3 territories within an assigned cluster, handling account education, analytics, and day-to-day coordination to keep accounts growing between BDM visits.

This role requires travel within the multi-territory cluster, strong presentation skills, CRM literacy, and the ability to manage multiple accounts while maintaining

Qualifications

• 1–3 years in medical aesthetics, dermatology, or skincare sales/support.
• Ability to manage multiple accounts and priorities across more than one territory.
• Comfort with basic sales and territory analytics (CRM data, account-level reporting).
• Strong presentation and in-office training skills.
• Valid driver’s license and ability to travel within a multi-territory cluster.

Responsibilities

• Lead in-office education trainings and patient events for supported accounts.
• Support seasonal activation programming at the account level.
• Coordinate onboarding and eCommerce site setup for new accounts.
• Hold account-level responsibility for a defined set of accounts within the BDM's territory.
• Drive lead generation activity across the assigned cluster.
• Conduct territory analytics to identify white space and cross-sell opportunities.
• Act as the BDM's forward presence in the cluster between field visits.
• Escalate account risk or service issues promptly and with context.

Skills

Medical aesthetics experience

Dermatology knowledge

Skincare sales support

Account coordination

Tools

CRM software

Job description

Position Title

Sales Support Representative (SSR)

Reports to:

Business Development Manager (BDM)

Position Type:

Full-time

Location:

Field-based must reside within one of the assigned Territories; travel within assigned cluster required

Position Summary

The Sales Support Representative (SSR) is a field-based role created to extend BDM capacity in revision's highest-density, highest-potential markets. The SSR is deployed against clusters of territories with strong penetration of medical aesthetics (MA) practices and above-average growth potential — today, and is responsible for the day-to-day account support, education, and analytics work that keeps those accounts growing between BDM visits. This is not a standalone territory-owner role. The SSR supports 2-3 territories within an assigned cluster. The SSR works inside an assigned BDM's book of business, taking on defined account-level responsibility — while the BDM retains overall territory ownership, strategy, and accountability for the full territory quotas.

Key Responsibilities

Education & Events

• Lead in-office education trainings and patient events for supported accounts, reinforcing protocol

adherence and product knowledge among practice staff.

• Support seasonal activation programming (e.g., in-office contests, bounce-back programs,

Revision Takeover events) at the account level.

Account Development & Onboarding

• Coordinate new account openings, including onboarding logistics and eCommerce site setup,

ensuring accounts are transaction-ready quickly.

• Hold account-level responsibility for a defined set of accounts within the BDM's territory

Lead Generation & Analytics

• Drive lead generation activity across the assigned cluster, working from territory and account data

to prioritize outreach.

• Conduct territory analytics to identify white space, at-risk accounts, and cross-sell opportunity, feeding findings back to the BDM.

BDM Support

• Act as the BDM's forward presence in the cluster between field visits, maintaining account momentum and relationship continuity.

• Escalate account risk, competitive activity, or service issues to the BDM promptly and with context.

Qualifications & Preferred Skills

• 1–3 years of experience in medical aesthetics, dermatology, or professional skincare sales, sales support, or account coordination.

• Demonstrated ability to manage multiple accounts and priorities across more than one territory simultaneously.

• Comfort with basic sales and territory analytics (CRM data, account-level reporting) to inform dayto‑day prioritization.

• Strong presentation and in-office training skills; comfortable leading education sessions for practice staff and, at times, patients.

• Valid driver's license and ability to travel regularly within an assigned multi-territory cluster.

Preferred

• Prior experience in a professional skincare or aesthetics inside-sales, sales support, or coordinator

role

• Familiarity with eCommerce account setup and onboarding workflows for professional/medical channel accounts.

• Experience supporting or partnering with a field sales manager, territory manager, or BDMequivalent role.