Remote Site Reliability Engineer | AWS, Kubernetes, CI/CD

GiveCampus; Oregon; Hybrid; USD 120,000 - 180,000; Full time

Job summary

GiveCampus is seeking a hands-on Site Reliability Engineer to improve the reliability, performance, and operational maturity of our platform. With our migration to AWS complete, this role focuses on production reliability, incident response, and collaboration with product engineers to build resilient systems.

You will work in a remote-first environment in the U.S., attend onsite events as needed, and contribute to capacity planning, automation, and production documentation to reduce engineering

Qualifications

• 5+ years of related experience in software engineering, infrastructure, systems engineering, SRE, Platform Engineering, DevOps, or equivalent practical experience.
• Hands-on experience operating production workloads in AWS.
• Hands-on experience running production workloads on Kubernetes, ideally Amazon EKS.
• Experience building or maintaining infrastructure using Terraform or a similar infrastructure-as-code tool.
• Experience with New Relic, Datadog, or another modern observability platform.
• Experience troubleshooting production incidents and participating in an on-call rotation.
• Experience building or maintaining CI/CD pipelines.
• Software development or scripting experience, with the ability to read, debug, and make targeted changes to application or automation code.

Responsibilities

• Operate, maintain, and improve production infrastructure in AWS.
• Build and maintain infrastructure as code using Terraform.
• Support workloads running on Kubernetes and Amazon EKS.
• Improve dashboards, alerts, and service-level indicators using New Relic or comparable observability platforms.
• Investigate production issues, identify root causes, and implement durable fixes.
• Participate in the shared 24/7 on-call rotation and contribute to effective incident response.
• Partner with product engineers to troubleshoot performance and reliability issues throughout the application stack.
• Improve application resilience using established patterns such as timeouts, retries, queuing, backpressure, and idempotency.
• Maintain and improve CI/CD pipelines and deployment workflows using tools such as GitHub Actions and CircleCI.
• Automate repetitive operational tasks and identify opportunities to reduce engineering toil.
• Create and maintain runbooks, system diagrams, troubleshooting guides, and production documentation.
• Contribute to capacity planning, performance testing, database reliability, and production-readiness reviews.

Skills

Cloud infrastructure

Linux

Networking

Distributed systems

Relational databases

Automation/scripting

Communication skills

Tools

Terraform

Kubernetes (EKS)

New Relic

Datadog

GitHub Actions

CircleCI

OpenSearch

Redis

PostgreSQL

Amazon RDS

Job description

GiveCampus is seeking a hands-on Site Reliability Engineer to improve the reliability, performance, and operational maturity of our platform. With our migration to AWS complete, this role focuses on production reliability, incident response, and collaboration with product engineers to build resilient systems.

You will work in a remote-first environment in the U.S., attend onsite events as needed, and contribute to capacity planning, automation, and production documentation to reduce engineering