Remote SRE - AWS, Terraform & Kubernetes

GiveCampus; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-friendly

Office in Washington, DC

Job summary

GiveCampus is seeking a hands-on Site Reliability Engineer to improve the reliability, performance, and operational maturity of our platform. With our migration to AWS complete, you will focus on operating and strengthening production: observability, automation, incidents, and collaboration with product engineers to build resilient systems.

You will own reliability projects, automate infrastructure with Terraform, maintain Kubernetes/EKS, and enhance dashboards, alerts, and CI/CD pipelines.

Qualifications

• Approximately 5+ years of related experience in software engineering, infrastructure, systems engineering, SRE, Platform Engineering, DevOps, or equivalent practical experience.
• Hands-on experience operating production workloads in AWS.
• Experience building or maintaining infrastructure using Terraform or a similar infrastructure-as-code tool.
• Experience with New Relic, Datadog, or another modern observability platform.
• Experience troubleshooting production incidents and participating in an on-call rotation.
• Experience building or maintaining CI/CD pipelines.
• Software development or scripting experience, with the ability to read, debug, and make targeted changes to application or automation code.
• Working knowledge of Linux, networking, distributed systems, and relational databases.
• Ability to articulate root causes, explain technical tradeoffs, and translate findings into practical solutions.
• Ability to manage a well-scoped project with general direction and provide timely updates at key milestones.
• Strong written and verbal communication skills and a collaborative approach to working across engineering disciplines.
• A habit of automating repetitive work and improving the reliability of the systems you support.

Responsibilities

• Operate and improve production infrastructure in AWS.
• Build and maintain infrastructure as code with Terraform.
• Support workloads on Kubernetes and Amazon EKS.
• Improve dashboards and alerts using New Relic or Datadog.
• Investigate production issues, identify root causes, and implement durable fixes.
• Participate in the shared 24/7 on-call rotation and contribute to effective incident response.
• Collaborate with product engineers to troubleshoot performance and reliability issues throughout the application stack.
• Improve application resilience using timeouts, retries, queuing, backpressure, and idempotency.
• Maintain and improve CI/CD pipelines and deployment workflows (GitHub Actions, CircleCI).
• Automate repetitive operational tasks and identify opportunities to reduce engineering toil.
• Create and maintain runbooks, system diagrams, troubleshooting guides, and production documentation.
• Contribute to capacity planning, performance testing, database reliability, and production-readiness reviews.
• Apply security, access-control, logging, and compliance practices to infrastructure work.
• Own small-to-medium reliability improvements from design to delivery.
• Communicate progress, risks, and blockers clearly with engineering partners.

Skills

AWS

Terraform

Observability

CI/CD

Linux

On-call

Troubleshooting

Communication

SRE practices

Tools

New Relic

Datadog

CircleCI

GitHub Actions

Kubernetes

EKS

OpenSearch

PostgreSQL

Job description

GiveCampus is seeking a hands-on Site Reliability Engineer to improve the reliability, performance, and operational maturity of our platform. With our migration to AWS complete, you will focus on operating and strengthening production: observability, automation, incidents, and collaboration with product engineers to build resilient systems.

You will own reliability projects, automate infrastructure with Terraform, maintain Kubernetes/EKS, and enhance dashboards, alerts, and CI/CD pipelines.