Remote Site Engagement & Insights Director

WCG Clinical, Inc.; Pierre (SD); Remote; USD 92,000 - 143,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Paid holidays

Job summary

WCG Clinical, Inc. is seeking an experienced Site Engagement & Insights Associate Director to lead the CenterWatch survey program globally.

You will own instrument design, deployment across a wide network of research sites, data analysis, and client readouts, connecting insights to product and service development. You will collaborate with leaders across benchmarking and analytics, marketing, and client services to ensure actionable insights and strong sponsor/CRO/site relationships, including

Qualifications

• Bachelor’s degree in life sciences, public health, business, or related field required; advanced degree preferred.
• Equivalent experience in clinical research operations, site engagement, or survey research may be considered in lieu of a specific field of study.

Responsibilities

• Manage end-to-end execution of the CenterWatch Global Site Relationship Survey program from design through readout meetings.
• Support the CenterWatch Forum and facilitate design kickoff, review discussions, and materials for sponsor/CRO representatives.
• Design survey instruments with the Benchmarking & Analytics team, including attribute frameworks and taxonomy.
• Plan and manage survey distribution, fielding, and multi-language deployment across global sites.
• Analyze survey results with analysts and translate findings into actionable insights and client deliverables.
• Produce benchmark reports, publications, and client-ready data cuts by region and role.
• Lead client readout meetings and present recommendations to sponsor, CRO, and site audiences.

Skills

Clinical research

Site engagement

Survey research

Executive communication

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree in life sciences or related field

Advanced degree preferred (MS/MBA/MPH)

Job description

WCG Clinical, Inc. is seeking an experienced Site Engagement & Insights Associate Director to lead the CenterWatch survey program globally.

You will own instrument design, deployment across a wide network of research sites, data analysis, and client readouts, connecting insights to product and service development. You will collaborate with leaders across benchmarking and analytics, marketing, and client services to ensure actionable insights and strong sponsor/CRO/site relationships, including