Remote SIS Administrator for Follett Aspen (K-12)

Creative Solutions Services, LLC; Silver Spring (MD); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription drug coverage with a公司‑p…

Paid time off

Federal holidays

Matching 401K plan

Tuition/professional development reimb

Flex‑Spending (FSA)/Dependent Care

Job summary

IBSS Corp. is seeking an experienced Student Information System (SIS) Administrator to support a global K–12 education mission.

This remote role provides hands‑on administration, configuration, troubleshooting, and data management for the Follett Aspen SIS. The position requires 5+ years of SIS experience, Secret clearance, and the ability to coordinate with government staff, schools, vendors, and data teams to ensure reliable operations and data quality.

Qualifications

• Must obtain a Secret security clearance.
• 5+ years of hands-on experience administering or supporting a K–12 student information system, including districtwide or enterprise‑level configuration and operational support.
• Experience with Follett Aspen or a comparable K–12 SIS, including user permissions, application configuration, reporting, imports/exports, and school‑year processing.

Responsibilities

• Administer the SIS: Manage application configurations, user accounts, security roles, permissions, reference tables, forms, workflows, and scheduled processes across production and nonproduction environments.
• Support school operations: Configure and troubleshoot enrollment, registration, attendance, scheduling, grading, gradebooks, transcripts, assessments, special programs, and parent/student access.
• Manage annual processing: Coordinate year‑end rollover, school‑year startup, student promotion, scheduling preparation, and related validation activities to maintain continuity of school operations.
• Maintain data quality and reporting: Develop and maintain reports, extracts, imports, and exports; identify duplicate, incomplete, or inconsistent records; investigate root causes; and coordinate approved corrections and reporting validation.
• Support integrations: Work with data engineers and vendors on Aspen‑to‑Ed‑Fi field mapping, reference‑code and descriptor alignment, export configuration, interface troubleshooting, and source‑data validation.
• Support modernization and migration: Document current business processes and requirements, evaluate proposed configurations, validate converted records, develop realistic test scenarios, and assist with implementation readiness and post‑transition support.
• Resolve issues and manage changes: Investigate escalated application and data issues, coordinate vendor support, test updates and fixes, document results, and support controlled deployment of approved changes.
• Document and share knowledge: Maintain operating procedures, configuration records, troubleshooting guides, and user guidance; provide practical assistance and knowledge transfer to government and district personnel.

Skills

SIS administration

Troubleshooting

Communication skills

Independent work

Education

Bachelor's degree in information systems

Equivalent combination of education and experience

Tools

SQL

Excel (advanced)

Job description

IBSS Corp. is seeking an experienced Student Information System (SIS) Administrator to support a global K–12 education mission.

This remote role provides hands‑on administration, configuration, troubleshooting, and data management for the Follett Aspen SIS. The position requires 5+ years of SIS experience, Secret clearance, and the ability to coordinate with government staff, schools, vendors, and data teams to ensure reliable operations and data quality.