Remote Settlement Operations Lead

Topdog Law, Llc; United States; Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

HSA

Life insurance

Disability coverage

Paid time off

Parental leave

Job summary

TopDog Law is a fully remote national firm focused on personal injury litigation, growth, and client experience. We seek a Settlement Supervisor to lead the settlement team, ensure accurate processing, and collaborate with attorneys, finance, and operations to maximize client satisfaction and profitability.

You will oversee daily operations, ensure timely disbursements, and drive process improvements while maintaining high-quality standards across the settlement lifecycle.

Qualifications

• 3–5+ years of experience in legal settlements, personal injury, or litigation support.
• Prior supervisory or team lead experience preferred.
• Strong knowledge of lien resolution, settlement statements, and case funding.
• Excellent organizational, leadership, and communication skills.
• High attention to detail and ability to manage deadlines in a fast‑paced environment.
• Proficiency in case management and financial systems.
• Strong communication skills—written and verbal.
• Ability to think critically, prioritize effectively, and execute with speed.

Responsibilities

• Supervise daily settlement operations and manage team workloads.
• Ensure settlement packets, disbursements, liens, and closing statements are accurate and timely.
• Monitor case progression from resolution through final payout.
• Enforce compliance with firm policies, regulatory standards, and ethical requirements.
• Serve as escalation point for complex settlement issues.
• Coach, train, and develop settlement staff through performance management and mentoring.
• Track KPIs and productivity metrics; report trends and improvement opportunities to leadership.
• Partner with attorneys, finance, and leadership to optimize settlement processes.
• Maintain quality assurance standards and conduct regular audits of files.

Skills

Legal settlements

Supervisory experience

Lien resolution

Organization

Communication

Case management

Attention to detail

Critical thinking

Tools

Case management software

Financial systems

Job description

TopDog Law is a fully remote national firm focused on personal injury litigation, growth, and client experience. We seek a Settlement Supervisor to lead the settlement team, ensure accurate processing, and collaborate with attorneys, finance, and operations to maximize client satisfaction and profitability.

You will oversee daily operations, ensure timely disbursements, and drive process improvements while maintaining high-quality standards across the settlement lifecycle.