Remote ServiceNow Tech Consultant – Telecom BSS

Alldus; United States; Remote; USD 110,000 - 165,000; Full time

Job summary

Alldus is seeking an experienced ServiceNow Technical Consultant with telecom BSS expertise for a long-term contract. You will configure, develop and implement ServiceNow solutions across Sales, Order Management and Customer Service workflows within a telecom environment.

You will collaborate with architects and telecom specialists to integrate ServiceNow with existing BSS/OSS platforms, delivering scalable, automated processes and reliable data flows.

Qualifications

• Hands-on ServiceNow consultant with telecom BSS experience.
• Experience delivering ServiceNow implementations in telecom.
• Familiar with CSM, Sales & Order Management, and TM Forum APIs.

Responsibilities

• Configure and implement ServiceNow solutions in a telecom BSS environment.
• Develop workflows for CSM, Sales and Order Management.
• Build integrations with CRM, billing, product catalog and order management systems.
• Create REST and SOAP API integrations and data mappings.
• Develop ServiceNow scripts and UI policies; automate using Flow Designer/IntegrationHub.
• Document technical designs and transfer knowledge to teams.

Job description

Alldus is seeking an experienced ServiceNow Technical Consultant with telecom BSS expertise for a long-term contract. You will configure, develop and implement ServiceNow solutions across Sales, Order Management and Customer Service workflows within a telecom environment.

You will collaborate with architects and telecom specialists to integrate ServiceNow with existing BSS/OSS platforms, delivering scalable, automated processes and reliable data flows.