Remote ServiceNow Business Process Consultant

Alldus; Chicago (IL); Teletrabalho; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Alldus seeks a ServiceNow Business Process Consultant to partner with business stakeholders and SMEs, driving aligned requirements and practical solutions. This fully remote role emphasizes functional specification, process documentation, and hands-on collaboration with architects and developers.

You will lead UAT, validate implementations, and ensure clear communication and demonstrations to customers, guiding best practices for configurations or customizations.

Qualificações

• Hands-on experience writing process documents and FRS
• Experience collaborating with business stakeholders and SMEs
• Feasibility analysis of customer requirements
• Lead UAT coordination with client

Responsabilidades

• Collaborate with ServiceNow Architects/Developers to align with functional requirements
• Create and maintain functional specification documents
• Ask probing questions to clarify requirements
• Analyze feasibility of customer requests
• Determine whether requirements lead to configurations or customizations
• Recommend best practices for configurations or customizations
• Suggest optimal approaches to achieve required functionality
• Prepare detailed functional specs and review after approvals
• Validate functionalities during/after development
• Coordinate with business users and stakeholders to track progress
• Lead system validation and UAT with client
• Deliver clear communications and demos to customers

Conhecimentos

ServiceNow

Stakeholder engagement

Requirements gathering

UAT coordination

Ferramentas

ServiceNow platform

Descrição da oferta de emprego

Alldus seeks a ServiceNow Business Process Consultant to partner with business stakeholders and SMEs, driving aligned requirements and practical solutions. This fully remote role emphasizes functional specification, process documentation, and hands-on collaboration with architects and developers.

You will lead UAT, validate implementations, and ensure clear communication and demonstrations to customers, guiding best practices for configurations or customizations.