Remote ServiceNow SPM Architect - Lead

FIRSTNET GLOBAL LLC; Irving (TX); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Opportunity for advancement

Job summary

FIRSTNET GLOBAL LLC is seeking a ServiceNow SPM Certified Architect for a remote contracting role. Lead design and delivery of SPM solutions for diverse clients while collaborating with cross-functional teams.

The ideal candidate has 10+ years of ServiceNow experience, strong stakeholder management, and a proven ability to work independently in a remote environment. This role requires architectural leadership and stays aligned with ServiceNow best practices and releases.

Qualifications

• Requires ServiceNow SPM certification.
• At least 10 years of experience in ServiceNow implementations and architecture.
• Strong understanding of ServiceNow modules, workflows, and integrations.
• Proven experience in stakeholder management and client-facing roles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently in a remote environment.
• Strong communication skills, both verbal and written.
• Experience with Agile methodologies is a plus.

Responsibilities

• Design and implement ServiceNow SPM solutions tailored to client needs.
• Collaborate with cross-functional teams to gather requirements and deliver optimal solutions.
• Conduct workshops and training sessions for stakeholders on ServiceNow functionalities.
• Analyze and enhance existing processes to improve efficiency and effectiveness.
• Provide expert guidance on best practices and industry standards for ServiceNow.
• Develop and maintain technical documentation for all implemented solutions.
• Support troubleshooting and resolve technical issues related to ServiceNow SPM.
• Stay updated on ServiceNow releases and new features to leverage for client benefit.

Skills

ServiceNow SPM

Stakeholder management

Client-facing

Agile methodologies

Remote work

Problem solving

Job description

FIRSTNET GLOBAL LLC is seeking a ServiceNow SPM Certified Architect for a remote contracting role. Lead design and delivery of SPM solutions for diverse clients while collaborating with cross-functional teams.

The ideal candidate has 10+ years of ServiceNow experience, strong stakeholder management, and a proven ability to work independently in a remote environment. This role requires architectural leadership and stays aligned with ServiceNow best practices and releases.