Remote ServiceNow SPM Architect - Lead/Contract

FIRSTNET GLOBAL LLC; Grand Rapids (OH); On-site; USD 165,312 - 247,968; Full time

Benefits offered by this job

Company parties

Competitive salary

Opportunity for advancement

Job summary

FIRSTNET GLOBAL LLC is seeking a ServiceNow SPM Certified Architect for a contracting position. The role is remote, offering Lead Level BPC or TC responsibilities across multiple roles. Candidates with extensive ServiceNow experience and strong client-facing skills are preferred.

Responsibilities include designing SPM solutions, stakeholder workshops, and ensuring best practices. Strong documentation and independent remote working capabilities are required.

Qualifications

• Certification in ServiceNow SPM is required.
• At least 10 years of experience in ServiceNow implementations and architecture.
• Strong understanding of ServiceNow modules, workflows, and integrations.
• Proven stakeholder management and client-facing skills.
• Excellent problem-solving and attention to detail.

Responsibilities

• Design and implement ServiceNow SPM solutions tailored to client needs.
• Collaborate with cross-functional teams to gather requirements and deliver optimal solutions.
• Conduct workshops and training sessions for stakeholders on ServiceNow functionalities.
• Analyze and enhance existing processes to improve efficiency and effectiveness.
• Provide expert guidance on best practices and industry standards for ServiceNow.
• Develop and maintain technical documentation for all implemented solutions.
• Support troubleshooting and resolve technical issues related to ServiceNow SPM.
• Stay updated on ServiceNow releases and new features to leverage for client benefit.

Skills

ServiceNow certification

10+ years experience

Client facing

Job description

FIRSTNET GLOBAL LLC is seeking a ServiceNow SPM Certified Architect for a contracting position. The role is remote, offering Lead Level BPC or TC responsibilities across multiple roles. Candidates with extensive ServiceNow experience and strong client-facing skills are preferred.

Responsibilities include designing SPM solutions, stakeholder workshops, and ensuring best practices. Strong documentation and independent remote working capabilities are required.