Remote ServiceNow & Platform Automation Engineer

Rackner, Inc.

United States

Remote

USD 120,000 - 170,000

Full time

14 hours ago

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Benefits offered by this job

Remote‑within the United States

401(k) retirement plan

Paid time off

Professional development opportunities

Home‑office equipment and remote‑work支

Wellness programs

Job summary

Rackner, Inc. is seeking a Software Automation & Platform Engineer to design, build, and advance automation capabilities across ServiceNow, enterprise integrations, and modern software delivery platforms.

This hands-on role focuses on transforming manual processes into reliable workflows to improve service delivery and reduce operational friction. You will collaborate with engineering, architecture, security, and operations teams to modernize systems, resolve integration challenges, and deliver

Qualifications

4+ years of professional software or platform engineering experience.
Hands-on experience with ServiceNow Flow Designer and Integration Hub.
Experience with GitLab CI/CD and infrastructure as code.
Developing or implementing REST API integrations.
Eligibility for a Tier 3 federal background investigation.

Responsibilities

Evaluate automation opportunities and maintain a prioritized automation backlog.
Build, test, and enhance ServiceNow workflows and self-service forms.
Develop REST API integrations between ServiceNow and enterprise systems.
Engineer and optimize GitLab CI/CD pipelines and IaC solutions.
Integrate AI-assisted capabilities with ServiceNow while ensuring security.